Weekly discussion of news, events, and topics of interest to the global managed services professional community. The series will have the latest and most relevant discussions in managed services and cloud computing, featuring special guests and notable figures in the profession.
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Weekly discussion of news, events, and topics of interest to the global managed services professional community. The series will have the latest and most relevant discussions in managed services and cloud computing, featuring special guests and notable figures in the profession.
The Ethics of MSP Agreements: Insights from an MSP Owner
The MSP Zone
34 minutes 20 seconds
1 month ago
The Ethics of MSP Agreements: Insights from an MSP Owner
Join Charles Weaver as he sits down with Neil Holme, CEO and founder of Impact Business Technology, to explore the intricacies of managed service provider (MSP) contracts. In this episode, they discuss the ethical considerations and challenges surrounding MSP agreements, including the impact of contractual clauses on customer retention and the balance between business needs and ethical practices. Neil shares his insights on the importance of transparent communication and the evolving landscape of MSP services. Tune in to gain a deeper understanding of how MSPs can navigate these complex issues while maintaining strong customer relationships.
The MSP Zone
Weekly discussion of news, events, and topics of interest to the global managed services professional community. The series will have the latest and most relevant discussions in managed services and cloud computing, featuring special guests and notable figures in the profession.
