Weekly discussion of news, events, and topics of interest to the global managed services professional community. The series will have the latest and most relevant discussions in managed services and cloud computing, featuring special guests and notable figures in the profession.
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Weekly discussion of news, events, and topics of interest to the global managed services professional community. The series will have the latest and most relevant discussions in managed services and cloud computing, featuring special guests and notable figures in the profession.
In this episode, we delve into the **journey of certification in IT services**, highlighting the critical role it plays in becoming a trusted advisor to clients. We explore the various **challenges faced during the certification process**, from understanding complex requirements to implementing best practices.Our discussion emphasizes the **value of expertise** in building and maintaining strong client relationships. By sharing real-world experiences and insights, we illustrate how certification not only enhances technical skills but also fosters trust and credibility with clients.Additionally, we explore the benefits of **adding a Virtual Chief Information Security Officer (vCISO) practice** to your service offerings. A vCISO provides strategic guidance on cybersecurity, helping organizations navigate complex security landscapes and comply with regulatory requirements. This practice can significantly enhance your value proposition, positioning you as a comprehensive security partner.Tune in to learn how navigating the certification landscape and integrating a vCISO practice can transform your approach to client service and elevate your professional standing in the IT industry.
The MSP Zone
Weekly discussion of news, events, and topics of interest to the global managed services professional community. The series will have the latest and most relevant discussions in managed services and cloud computing, featuring special guests and notable figures in the profession.