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The Modern Patient Experience
AccessOne
20 episodes
2 days ago
On this show, we interview executives from hospitals, health systems and provider groups, physician leaders, nurses, and digital health pioneers. Our goal with this show is to equip healthcare leaders with new ideas and tactical advice to give your patients the clinical, financial, and operational experience they have come to expect.
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Medicine
Health & Fitness
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All content for The Modern Patient Experience is the property of AccessOne and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
On this show, we interview executives from hospitals, health systems and provider groups, physician leaders, nurses, and digital health pioneers. Our goal with this show is to equip healthcare leaders with new ideas and tactical advice to give your patients the clinical, financial, and operational experience they have come to expect.
Show more...
Medicine
Health & Fitness
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10. A framework for making the most of patient surveys at your organization
The Modern Patient Experience
32 minutes 22 seconds
2 years ago
10. A framework for making the most of patient surveys at your organization

Brian Hall, CEO of Koha Health, a revenue cycle management and advisory firm focused on ASCs and orthopedic groups, says everything changed for his company once they started leveraging patient surveys and having a plan to harness the feedback they received. In this episode, Brian shares why every organization needs to do patient surveys, how to do them effectively, the best way to take action  on the feedback received. 

The Modern Patient Experience
On this show, we interview executives from hospitals, health systems and provider groups, physician leaders, nurses, and digital health pioneers. Our goal with this show is to equip healthcare leaders with new ideas and tactical advice to give your patients the clinical, financial, and operational experience they have come to expect.