With over 3 decades of business building, 2 decades as contract CEO, advising billion dollar corporations and mentoring entrepreneurs, start ups and everything in between … Nate Lindquist - AKA The Minimalist CEO has helped launch, cut the fat and grow revenue in hundreds of companies by discovering the power of doing less, living fully and loving the journey as the way to achieve, not just as the result of achievement. Join Nate as he reveals insights from game-changers, entrepreneurs and his own behind the scenes live mentoring sessions.
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With over 3 decades of business building, 2 decades as contract CEO, advising billion dollar corporations and mentoring entrepreneurs, start ups and everything in between … Nate Lindquist - AKA The Minimalist CEO has helped launch, cut the fat and grow revenue in hundreds of companies by discovering the power of doing less, living fully and loving the journey as the way to achieve, not just as the result of achievement. Join Nate as he reveals insights from game-changers, entrepreneurs and his own behind the scenes live mentoring sessions.
EP 023 Richard Whitten: Capturing Your Special Sauce
The Minimalist CEO
42 minutes
4 years ago
EP 023 Richard Whitten: Capturing Your Special Sauce
My thanks to all my listeners who requested that we bring this popular guest back for another conversation. Richard Whitten is CEO of Reconstruction Experts. He started as the Chief Financial Officer, then moved to the role of Chief Operating Officer. As CFO, he implemented accounting procedures and a performance reporting framework, and as COO he created standardized systems and processes to consistently generate high-quality outcomes.
Our conversation in this episode goes deeper into company culture, growing a business, and how employees are supported in providing a great customer experience. Richard is open and honest on the success of the company and shares the special sauce to scale it to 9 figures.
One nugget that Richard shares sets the tone for this interview. He said, “We all make mistakes, but what we do next really defines us.” There is so much wisdom for any company leader to learn today, and I hope you also enjoy our previous conversation in Episode 19.
Highlights include:
· Anticipating and planning for a great customer experience.
· Client planning, setting expectations and running a seamless execution.
· Creating a system to balance capacity with what the company offers.
· The essentials of Customer Care, Creativity and Communication.
· Scaling a company requires making investments.
· How work cultures are changing in all industries.
Enjoy the show!
Connect with Richard:
Website: https://www.reconexp.com
LinkedIn: https://www.linkedin.com/company/reconstruction-experts/
Facebook: @ReconstructionExpertsinc
Instagram: @reconstruction_experts
Connect with Nate:
Website: http://www.theminimalistceo.com/
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The Minimalist CEO
With over 3 decades of business building, 2 decades as contract CEO, advising billion dollar corporations and mentoring entrepreneurs, start ups and everything in between … Nate Lindquist - AKA The Minimalist CEO has helped launch, cut the fat and grow revenue in hundreds of companies by discovering the power of doing less, living fully and loving the journey as the way to achieve, not just as the result of achievement. Join Nate as he reveals insights from game-changers, entrepreneurs and his own behind the scenes live mentoring sessions.
