Welcome to The Michelle Pascoe Hospitality Podcast, where we explore the heart of the hospitality industry through conversations with leaders, experts, and innovators. Each episode brings you insights, practical advice, and inspiring stories that help you elevate guest experiences, enhance team performance, and stay ahead of industry trends. Whether you're an owner, manager, or passionate professional, this podcast will ignite your passion for hospitality. Tune in, learn, and grow with us!
All content for The Michelle Pascoe Hospitality Podcast is the property of Michelle Pascoe and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Welcome to The Michelle Pascoe Hospitality Podcast, where we explore the heart of the hospitality industry through conversations with leaders, experts, and innovators. Each episode brings you insights, practical advice, and inspiring stories that help you elevate guest experiences, enhance team performance, and stay ahead of industry trends. Whether you're an owner, manager, or passionate professional, this podcast will ignite your passion for hospitality. Tune in, learn, and grow with us!
In this episode, Michelle sits down with Sharyn Buhagiar, Chief People Officer at Revesby Workers’ Club, to uncover the real story behind people and culture in the hospitality industry.
With over 25 years’ experience, Sharyn shares her career journey from McDonald’s to the executive suite, offering insights into recruitment, workplace culture, and the future of hospitality careers. She also opens up about her work with Biyani House Women’s Shelter, championing community, education, and domestic violence prevention.
In this episode, Michelle and Sharyn cover:
How hospitality offers long-term career pathways beyond casual jobs
Recruitment and culture strategies that attract and keep great staff
Why values-driven leadership is critical for team success
The role of community partnerships like Biyani House in driving impact
Practical steps leaders can take to support staff wellbeing
Next Steps & Resources
Subscribe on Apple Podcasts, Spotify, or YouTube --> michellepascoe.com/The-Michelle-Pascoe-Hospitality-Podcast
Join Michelle’s Leadership Newsletter for exclusive strategies --> michellepascoe.com/blog
Visit Revesby Workers’ Club → rwc.org.au
Learn about Biyani House Women’s Shelter → biyanihouse.org.au
Support & Resources → 1800 Respect
The Michelle Pascoe Hospitality Podcast
Welcome to The Michelle Pascoe Hospitality Podcast, where we explore the heart of the hospitality industry through conversations with leaders, experts, and innovators. Each episode brings you insights, practical advice, and inspiring stories that help you elevate guest experiences, enhance team performance, and stay ahead of industry trends. Whether you're an owner, manager, or passionate professional, this podcast will ignite your passion for hospitality. Tune in, learn, and grow with us!
