Welcome to The Michelle Pascoe Hospitality Podcast, where we explore the heart of the hospitality industry through conversations with leaders, experts, and innovators. Each episode brings you insights, practical advice, and inspiring stories that help you elevate guest experiences, enhance team performance, and stay ahead of industry trends. Whether you're an owner, manager, or passionate professional, this podcast will ignite your passion for hospitality. Tune in, learn, and grow with us!
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Welcome to The Michelle Pascoe Hospitality Podcast, where we explore the heart of the hospitality industry through conversations with leaders, experts, and innovators. Each episode brings you insights, practical advice, and inspiring stories that help you elevate guest experiences, enhance team performance, and stay ahead of industry trends. Whether you're an owner, manager, or passionate professional, this podcast will ignite your passion for hospitality. Tune in, learn, and grow with us!
Are you negotiating with your team… but not yourself?
In this powerful conversation, Michelle Pascoe sits down with Glin Bayley, one of the world’s leading negotiation consultants, to unpack the true meaning of “full-spectrum negotiation”.
From inner dialogue to high-stakes deals, Glin reveals the missing link that’s holding back even the most experienced leaders.
This episode is a must-listen for hospitality leaders, frontline managers, and anyone navigating people, pressure, and performance in 2025.
WHAT YOU’LL LEARN:
Why self-leadership is the starting point for negotiation
Glin’s 7-year journey through identity, burnout, and reinvention
How to manage emotional pressure in fast-paced service environments
The VALUE framework for negotiating from clarity, not chaos
The 5 Negotiator Types – and how to lead with emotional intelligence
🔗 RESOURCES & LINKS
Discover more about Glin Bayley and her work: https://www.simplyglin.com
Take the FREE “Negotiator Type” Quiz: https://thevaluenegotiator.scoreapp.com/
Explore Michelle’s Training & Development Programs: https://www.michellepascoe.com/traininganddevelopmentprograms
Book a Discovery Call with Michelle: https://www.michellepascoe.com/contact
📲 And don't forget to share this episode with your team or fellow leaders - it might just change how they lead forever.
The Michelle Pascoe Hospitality Podcast
Welcome to The Michelle Pascoe Hospitality Podcast, where we explore the heart of the hospitality industry through conversations with leaders, experts, and innovators. Each episode brings you insights, practical advice, and inspiring stories that help you elevate guest experiences, enhance team performance, and stay ahead of industry trends. Whether you're an owner, manager, or passionate professional, this podcast will ignite your passion for hospitality. Tune in, learn, and grow with us!
