Welcome to The Michelle Pascoe Hospitality Podcast, where we explore the heart of the hospitality industry through conversations with leaders, experts, and innovators. Each episode brings you insights, practical advice, and inspiring stories that help you elevate guest experiences, enhance team performance, and stay ahead of industry trends. Whether you're an owner, manager, or passionate professional, this podcast will ignite your passion for hospitality. Tune in, learn, and grow with us!
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Welcome to The Michelle Pascoe Hospitality Podcast, where we explore the heart of the hospitality industry through conversations with leaders, experts, and innovators. Each episode brings you insights, practical advice, and inspiring stories that help you elevate guest experiences, enhance team performance, and stay ahead of industry trends. Whether you're an owner, manager, or passionate professional, this podcast will ignite your passion for hospitality. Tune in, learn, and grow with us!
The Ripple Effect: How Visible Leaders Build Culture
The Michelle Pascoe Hospitality Podcast
42 minutes
2 months ago
The Ripple Effect: How Visible Leaders Build Culture
In this episode, Michelle is joined by Lisa Even — keynote speaker, bestselling author, and creator of Have Good Ripple Effect.
Together they explore how visible leaders spark stronger cultures, build trust fast, and shape communities that thrive under pressure. From healthcare to hospitality to ESPN and Disney, Lisa shares how leaders bring “the weather” into the room and why presence is the most powerful gift you can give your team.In this episode, Michelle and Lisa cover:
Why leadership visibility is the spark for healthy communities
How presence creates a ripple effect in culture and performance
Practical tools (like the PB&J method) to build stronger teams
Signs your culture may be quietly eroding — and how to fix it
Why values must drive both accountability and recognition
Resources & Links
Connect with Lisa Even:
Website: https://www.lisaeven.com/
YouTube: https://www.youtube.com/@lisa_even/playlists
Podcast: Have Good Ripple Effect
Next Steps
Subscribe on Apple Podcasts, Spotify & YouTube --> https://www.michellepascoe.com/The-Michelle-Pascoe-Hospitality-Podcast
Join Michelle’s newsletter for weekly leadership insights --> https://www.michellepascoe.com/blog
Work with Michelle through her Middle Management Movement and Customer Service Excellence & Engagement programs --> https://www.michellepascoe.com/traininganddevelopmentprograms
The Michelle Pascoe Hospitality Podcast
Welcome to The Michelle Pascoe Hospitality Podcast, where we explore the heart of the hospitality industry through conversations with leaders, experts, and innovators. Each episode brings you insights, practical advice, and inspiring stories that help you elevate guest experiences, enhance team performance, and stay ahead of industry trends. Whether you're an owner, manager, or passionate professional, this podcast will ignite your passion for hospitality. Tune in, learn, and grow with us!
