"The most underrated skill in business is being nice." - Mark Cuban

We've seen firsthand how true that is. Cultivating positive working relationships with your customers, vendors and employees seems to be an underdeveloped skill for a lot of people these days. Whether it's because we're always too busy to take the time or too disengaged with the people directly in front of us or on the other end of the phone or screen, far too many people forget that it simply pays to be nice to your fellow human beings.

In this episode of The Messengers podcast, Chris Searles and Rob Seifert talk about their experience building these relationships in their own business and explain how accepting short-term losses in the name of doing the right thing by people can lead to long-term success.

They discuss why people you work with are more inclined to help you out when you create and maintain a relationship based on mutual respect and empathy. They also talk about how being demanding or just plain rude can negatively affect you and your business over the long term.