#110. In this special meez podcast feature, Amy Guittard of the namesake chocolate brand leads a discussion with acclaimed chefs Suzanne Goin and Michael Mina, and hospitality tech founders Ryan Handel and Josh Sharkey, on the intersection of creativity and profitability—where inspiration meets the realities of running a business. They explore the unique challenges and rewarding experiences of running independent restaurants. Key topics include balancing passion with profitability, fost...
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#110. In this special meez podcast feature, Amy Guittard of the namesake chocolate brand leads a discussion with acclaimed chefs Suzanne Goin and Michael Mina, and hospitality tech founders Ryan Handel and Josh Sharkey, on the intersection of creativity and profitability—where inspiration meets the realities of running a business. They explore the unique challenges and rewarding experiences of running independent restaurants. Key topics include balancing passion with profitability, fost...
Jesse Stein on Making AI Feel Human: The Future of Restaurant Customer Service
The meez Podcast
46 minutes
1 month ago
Jesse Stein on Making AI Feel Human: The Future of Restaurant Customer Service
#107. Josh sits down with Jesse Stein, founder of Hermetic AI, to explore how artificial intelligence is transforming hospitality management and customer engagement in the restaurant industry. Stein shares his vision for making AI interactions feel genuinely human while helping restaurants streamline event management and build stronger customer relationships through personalized experiences and strategic follow-up. The conversation covers the evolving role of technology in hospitality, from t...
The meez Podcast
#110. In this special meez podcast feature, Amy Guittard of the namesake chocolate brand leads a discussion with acclaimed chefs Suzanne Goin and Michael Mina, and hospitality tech founders Ryan Handel and Josh Sharkey, on the intersection of creativity and profitability—where inspiration meets the realities of running a business. They explore the unique challenges and rewarding experiences of running independent restaurants. Key topics include balancing passion with profitability, fost...
