Justin Watt, co-founder of Switchboard and expert in systems design, joins Austin Dandridge to break down how high-performing teams use AI and automation to scale without adding complexity. In this episode of The Marketing Factor, they cover low-lift, high-impact workflows, how to prep your business for AI, the real bottlenecks behind AGI, and why tools like Notion and Airtable are still top picks for lean teams. If you're building a direct-to-consumer brand, creative agency, or fast-growing business, this conversation will change how you think about operations, automation, and modern marketing strategy.