
Communication tools were meant to make work easier—but for most teams, they’ve only added noise. Endless Slack threads, late-night emails, and back-to-back meetings are leaving people exhausted, unfocused, and burned out. In this episode of The Manager’s Matrix, host Björn Grosso unpacks the hidden costs of communication overload and shares a roadmap for cutting through the clutter. Drawing on fresh insights from Harvard Business Review, you’ll learn how to build a team “communication charter,” reduce unnecessary meetings, and set clear norms that restore both productivity and sanity. With real-world examples, practical tips, and leadership lessons, this episode will help you design a workplace where communication works for you—not against you. And don’t miss the teaser: Björn’s upcoming book The Manager’s Matrix, expanding on these themes with even more tools for modern leadership.