
You’ve stepped into a new leadership role—but the team you now lead isn’t one you built. They don’t know you, they didn’t choose you, and they might still be loyal to the last manager. So how do you gain trust, set a new direction, and lead with integrity—without alienating the people already there? In this episode of The Manager’s Matrix, Björn Grosso walks you through a 5-step roadmap to help you listen first, learn the existing culture, and lead with clarity, credibility, and connection.