We all want to be seen as kind leaders. But too often, we confuse kindness with niceness.
In this week's episode of The Manager Track, I talk with leadership strategist and executive coach Andrea Wanerstrand, founder of A3 Culture Lab. Andrea spent more than 25 years inside Microsoft, Meta, and T-Mobile studying what helps leaders earn trust and build strong teams and what quietly erodes it.
We unpack why niceness often comes from our own need to be liked, how that habit shows up in feedback conversations, and what it takes to replace "people-pleasing" with courage, clarity, and care. Andrea also shares her A3 framework that helps teams grow without the manager becoming a bottleneck.
If you've ever softened feedback to keep the peace or avoided a hard conversation to protect a relationship, this one's worth your time.
Listen now on our Website, Spotify, Apple Podcasts, and YouTube.
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