In this powerful episode of The Management OS Podcast, we dive into the unsexy but utterly essential world of process management and standard operating procedures (SOPs) and show you how they hold the key to unlocking sustainable business growth, operational freedom, and even a 3X increase in your company’s valuation.

Our guest is Jacqui Jones, Co-Founder and Managing Director of Way We Do, an SOP automation platform that’s revolutionizing how companies create scalable, sellable businesses.

With 11+ years building SOP solutions and being a finalist in the Australian Women in Tech Pitch Event, Jacqui is a global authority on turning chaos into clarity through systems.

This is not a dusty discussion on documentation—it’s a masterclass for entrepreneurs, operators, and executives who want to stop spinning plates and start scaling on purpose.

Get ready to rethink what systems mean for your business.

🔑 10 High-Impact Takeaways You’ll Learn:

1. Why 90% of businesses fail—and how systems can drop that risk to just 15%.
2. The 7-part Management System framework to create an autopilot-ready business.
3. Why tribal knowledge is your business’s biggest hidden risk.
4. How “the bus factor” could be silently killing your company’s resilience.
5. The secret to transforming SOPs from boring binders into growth accelerators.
6. How to apply CAPA (Corrective Action + Preventive Action) to level up operations.
7. The myth of "set-it-and-forget-it" systems—and what to do instead.
8. How to train high-performing intrapreneurs inside your org—not just employees.
9. Why every small business needs a "virtual advisory board" of outside experts.
10. How proper documentation can double or triple your exit valuation.

Whether you're building toward exit or freedom—or both—this episode will challenge your assumptions, upgrade your operational IQ, and inspire you to finally build a business that runs without you (and might just be worth millions more as a result).

💬 "You don’t rise to the level of your goals—you fall to the level of your systems." – James Clear

👉 Bonus: Learn how to bring SOPs to life with automation, AI assistance, and team-wide accountability through Jacqui’s platform Way We Do—a tool that aligns beautifully with the Management OS philosophy.

🔥 Want to take this further?

Visit CEOMasterMind.Ai to discover how the Management OS can help you systemize success, scale sustainably, and reclaim your time, health, and freedom.