What if the words you speak could shape the very success of your business, your leadership, and even your life?
In this high-impact episode of The Management OS Podcast, I sit down with legendary sales communication expert Phil M. Jones, author of the global bestseller Exactly What to Say, to unlock the science and psychology behind language that moves people to action—ethically, intentionally, and powerfully.
Phil has trained over 2 million people in 800+ industries, sold nearly 3 million books, and built a global movement around the belief that the right words at the right time can create breakthroughs in both business and relationships.
This isn’t about sleazy sales tactics. It’s about emotional intelligence in an AI world, leadership in high-stakes situations, and the art of connecting—deeply and effectively.
👉 Here are just 10 reasons you’ll want to grab a notebook for this one:
🔥 Discover the #1 most overlooked sales mistake that costs leaders millions.
💬 Learn how “Would you be opposed to…” disarms resistance and accelerates decisions.
🧠 Explore the hidden psychology behind “How open-minded are you?”—and why it works every time.
🧩 Understand why context before content is the secret to real influence.
🛑 Avoid the 5 deadly sins of sales conversations (yes, you're probably making at least 2).
🧭 Learn Phil’s 3-part framework: Curiosity → Empathy → Courage, and how it transforms communication.
🛡️ Build psychological safety in conversations and teams, even in difficult scenarios.
🔁 Use social proof and “magic phrasing” to make referrals and reviews feel natural (and easy to say yes to).
🧘♂️ See how high EQ will be the #1 leadership skill in an AI-powered world—and how to sharpen yours.
📈 Apply Phil’s exact phrases to increase trust, boost team performance, and create buy-in in high-stakes business moments.
Whether you’re closing 6-figure deals, building high-performance teams, or simply trying to lead more effectively, this episode is packed with field-tested tools and real-world phrases you can use immediately.
💡 "The worst time to think about what you’re going to say... is the moment you’re saying it." —Phil M. Jones
If you’re tired of guesswork in your sales, leadership, or conversations—and ready to master the intentional language that separates good from great—this is the episode for you.
🌐 Ready to scale smarter, communicate better, and lead with more impact?
👉 Visit CEOMasterMind.Ai to learn how our proprietary Management OS can help you master systems, strategy, and scalable success—while reclaiming time, health, and joy. And we are also certified in this curriculum!
