NRF 2025: Transforming the Customer Experience

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The Make it Big Podcast

BigCommerce

63 episodes

3 days ago

Get expert insights on the go with our biweekly audio series where global thought leaders discuss all things ecommerce — from industry news and trends to growth strategies and success stories.

Technology

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Get expert insights on the go with our biweekly audio series where global thought leaders discuss all things ecommerce — from industry news and trends to growth strategies and success stories.

Technology

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NRF 2025: Transforming the Customer Experience

The Make it Big Podcast

28 minutes 29 seconds

8 months ago

NRF 2025: Transforming the Customer Experience

At NRF this past January, 40,000 retailers, ecommerce experts, and commerce leaders gathered in New York to discuss the latest technologies and trends in the industry. This episode is a recording of our session at the conference, Transforming the Customer Experience. Our Director of Product Marketing sat down with BigCommerce partner Vercel, longtime BigCommerce customer UPLIFT Desk, and our very own Vice President of B2C Commerce to discuss customer experience, composability with our new storefront Catalyst, and how important it is to have the right tools to stay agile and stay ahead of the competition.