Episode 30: The Lessons of Design Thinking

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The Magnetic Nonsense Show

Paul Sweeney

33 episodes

14 hours ago

For millions of us work feels like The Office - only less funny. We’re drowning in nonsense whilst pretending it’s all perfectly rational. Endless management fads and the soundbites of self-proclaimed gurus promise to improve everything. But they never do. It’s just more pointless and annoying bullshit. But where did all this nonsense come from? Why is it so universal? And how do we make it go away? This is the story of how we got here, why we keep falling for the same rubbish, and what we can collectively do to change our belief systems and enable a better work future for all.

Management

Business

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Management

Business

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Episode 30: The Lessons of Design Thinking

The Magnetic Nonsense Show

10 minutes 27 seconds

6 months ago

Episode 30: The Lessons of Design Thinking

This episode introduces design thinking as a creative problem-solving approach that gained popularity after IDEO CEO Tim Brown's 2008 Harvard Business Review article. It outlines the methodology's stages: understanding the problem, exploring solutions, and iterative prototyping and testing.

A case study of a Danish municipality's meal delivery service, The Good Kitchen, illustrates successful design thinking application through ethnographic research and reframing the problem to improve both employee and customer experiences.

However, the text also discusses the challenges of large organisations adopting design thinking, suggesting that its packaging as a rigid process and a reluctance to embrace its messy, iterative nature often hinders true innovation.

Excerpts from ⁠⁠⁠⁠⁠Magnetic Nonsense⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠A Short History of Bullshit at Work and How to Make it Go Away⁠⁠⁠⁠⁠

Note: podcast generated by Google LM Notebook from the original book text.