Send us a text It’s time to stop managing and start coaching. In this episode, I share real success stories that show what happens when managers trade their administrator hats for coaching mindsets. When you stop fixating on tasks and start developing people, engagement goes up, productivity follows, and your team begins to love Monday just as much as Friday—just for different reasons. Join me as we dig into what great coaching looks like in action, why it outperforms traditional management e...
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Send us a text It’s time to stop managing and start coaching. In this episode, I share real success stories that show what happens when managers trade their administrator hats for coaching mindsets. When you stop fixating on tasks and start developing people, engagement goes up, productivity follows, and your team begins to love Monday just as much as Friday—just for different reasons. Join me as we dig into what great coaching looks like in action, why it outperforms traditional management e...
Ep. 98: Why Your Team Keeps Escalating (And How to Make It Stop)
The Love Monday Podcast
14 minutes
5 months ago
Ep. 98: Why Your Team Keeps Escalating (And How to Make It Stop)
Send us a text Are customer and partner escalations on the rise in your company? If so — don’t blame your team. Blame your leadership habits. In this episode of the Love Monday Podcast, we pull back the curtain on one of the most common leadership mistakes managers make: unintentionally teaching their employees to escalate more. Escalations aren’t just a customer service problem — they’re a leadership signal. And how you handle them sends powerful messages about trust, empowerment, and team c...
The Love Monday Podcast
Send us a text It’s time to stop managing and start coaching. In this episode, I share real success stories that show what happens when managers trade their administrator hats for coaching mindsets. When you stop fixating on tasks and start developing people, engagement goes up, productivity follows, and your team begins to love Monday just as much as Friday—just for different reasons. Join me as we dig into what great coaching looks like in action, why it outperforms traditional management e...
