How is tech helping leisure and hospitality businesses adapt?

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The Loop Talking Tech

RSM UK

9 episodes

1 day ago

Talking tech explores current business challenges and opportunities faced by the tech and media businesses and supporting industries. Brought to you by the head of technology at RSM UK, Ben Bilsland, this series features discussions with industry experts who bring practical experience, offering essential knowledge and insights to keep you competitive. Around the table, discussions will range from taking UK tech global, and the latest media trends to the economic forces behind the need for business transformation.

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Talking tech explores current business challenges and opportunities faced by the tech and media businesses and supporting industries. Brought to you by the head of technology at RSM UK, Ben Bilsland, this series features discussions with industry experts who bring practical experience, offering essential knowledge and insights to keep you competitive. Around the table, discussions will range from taking UK tech global, and the latest media trends to the economic forces behind the need for business transformation.

Show more...

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How is tech helping leisure and hospitality businesses adapt?

The Loop Talking Tech

24 minutes 54 seconds

4 months ago

How is tech helping leisure and hospitality businesses adapt?

The leisure and hospitality industry stands at a pivotal crossroads. Facing evolving consumer habits that demand unique, shared experiences alongside relentless cost and staffing pressures, technology is providing solutions. Smart technology is revolutionising front-of-house interactions and reshaping how we socialise. But the real gamechanger lies the back-of-house where tech is driving efficiencies. From intelligent inventory and staffing solutions to predictive analytics that deliver crucial cost savings and slash waste, extending far beyond simple automation. Join Ben Bilsland as he chats to Saxon Mosley, Head of Leisure and Hospitality at RSM UK to discuss the solutions that are unlocking new pathways for growth in the industry. 🔗 Links For the latest leisure and hospitality insights follow RSM UK's CGA tracker: http://bit.ly/3HEfDMcRead our leisure and hospitality outlook : https://bit.ly/4jPf5R2Learn more about loyalty schemes: https://bit.ly/4jQ8aab🚨 Never miss an episode Sign up to our media and technology preference centre to never miss an episode: https://bit.ly/3F4W52w📖 chapters00:00:00 - 00:01:02 : Introduction 00:01:03 - 00:03:40 : The current challenges leisure and hospitality businesses are facing00:03:41 - 00:04:51: How are changes in consumer habits affecting leisure and hospitality businesses? 00:04:52 - 00:09:11 : Why is competitive socialising transforming leisure and hospitality? 00:09:12 - 00:12:50 : How is tech driving customer loyalty? 00:12:51 - 00:17:08 : How is AI affecting leisure and hospitality businesses behind the scenes? 00:17:09 - 00:22:48 : The tech driving efficiency in leisure and hospitality businesses 00:22:49 - 00:24:36 : What do the next 10 years in leisure and hospitality look like? 00:24:37 - 00:25:02 : Closing 👍 If you like this, please subscribe to our channel📱 And follow us on social: LinkedIn - https://bit.ly/3Ab7abT Instagram - http://bit.ly/2W60CWm