After a leader turns around the performance of one of his direct reports, he and his coach explore how it happened. And how to make it stick. Core ideas in the episode: Workplaces improve when positive feedback is presentOur natural human negative bias is a barrier to giving positive feedback.Learn to notice when things go well.Tell people how they are helping solve the puzzle that is work.Research says the most effective feedback ratio is 4-to-1, positive to developmental. Positive...
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After a leader turns around the performance of one of his direct reports, he and his coach explore how it happened. And how to make it stick. Core ideas in the episode: Workplaces improve when positive feedback is presentOur natural human negative bias is a barrier to giving positive feedback.Learn to notice when things go well.Tell people how they are helping solve the puzzle that is work.Research says the most effective feedback ratio is 4-to-1, positive to developmental. Positive...
Battling perfectionism and anxiety, a leader asks her coach for help and learns a tool that helps her tame her terrors. This episode dovetails with many ideas in last month’s episode about Coaching versus Therapy.Tom talks about his own bout with anxiety and a near career-ending attack of nervousness in this episode from April. https://essentialcomm.com/podcast/mastering-nerves/Pixar’s Inside Out 2 has a powerful depiction of a 13-year-old girl suffering a full-blown anxiety attack....
The Look & Sound of Leadership
After a leader turns around the performance of one of his direct reports, he and his coach explore how it happened. And how to make it stick. Core ideas in the episode: Workplaces improve when positive feedback is presentOur natural human negative bias is a barrier to giving positive feedback.Learn to notice when things go well.Tell people how they are helping solve the puzzle that is work.Research says the most effective feedback ratio is 4-to-1, positive to developmental. Positive...
