After a leader turns around the performance of one of his direct reports, he and his coach explore how it happened. And how to make it stick. Core ideas in the episode: Workplaces improve when positive feedback is presentOur natural human negative bias is a barrier to giving positive feedback.Learn to notice when things go well.Tell people how they are helping solve the puzzle that is work.Research says the most effective feedback ratio is 4-to-1, positive to developmental. Positive...
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After a leader turns around the performance of one of his direct reports, he and his coach explore how it happened. And how to make it stick. Core ideas in the episode: Workplaces improve when positive feedback is presentOur natural human negative bias is a barrier to giving positive feedback.Learn to notice when things go well.Tell people how they are helping solve the puzzle that is work.Research says the most effective feedback ratio is 4-to-1, positive to developmental. Positive...
A leader with a direct report who is, she says, the most defensive person she’s ever known, devotes an entire coaching session to gathering tools to help her cope. All the tools and ideas and scripts in this episode are in an easy-to-understand infographic. Download it for free here. To work on “deserving” dive into The Four Agreements. Dig into more tools for managing defensive people in our podcast library in these three categories: Communication Skills Management Skills R...
The Look & Sound of Leadership
After a leader turns around the performance of one of his direct reports, he and his coach explore how it happened. And how to make it stick. Core ideas in the episode: Workplaces improve when positive feedback is presentOur natural human negative bias is a barrier to giving positive feedback.Learn to notice when things go well.Tell people how they are helping solve the puzzle that is work.Research says the most effective feedback ratio is 4-to-1, positive to developmental. Positive...
