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The Look & Sound of Leadership
Essential Communications - Tom Henschel
265 episodes
1 week ago
After a leader turns around the performance of one of his direct reports, he and his coach explore how it happened. And how to make it stick. Core ideas in the episode: Workplaces improve when positive feedback is presentOur natural human negative bias is a barrier to giving positive feedback.Learn to notice when things go well.Tell people how they are helping solve the puzzle that is work.Research says the most effective feedback ratio is 4-to-1, positive to developmental. Positive...
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Management
Education,
Business,
Careers,
Self-Improvement
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After a leader turns around the performance of one of his direct reports, he and his coach explore how it happened. And how to make it stick. Core ideas in the episode: Workplaces improve when positive feedback is presentOur natural human negative bias is a barrier to giving positive feedback.Learn to notice when things go well.Tell people how they are helping solve the puzzle that is work.Research says the most effective feedback ratio is 4-to-1, positive to developmental. Positive...
Show more...
Management
Education,
Business,
Careers,
Self-Improvement
https://is1-ssl.mzstatic.com/image/thumb/Podcasts221/v4/6c/5a/09/6c5a0996-fcbf-81b7-f05a-4febea38ea8c/mza_2726308400565277758.jpg/600x600bb.jpg
Giving Upward Feedback
The Look & Sound of Leadership
22 minutes
1 year ago
Giving Upward Feedback
A leader and her coach discuss a three-step model for turning upward feedback into a learning conversation that might allow the boss to hear the message. This month’s coaching conversation explores whether feedback should be given upwards in the first place. If so, are there ways to deliver the feedback effectively? Download the free “Giving Upward Feedback” PDF.In the commentary, Tom tells a story about the Marshmallow Test being debunked. Here’s the column he mentions.This episode...
The Look & Sound of Leadership
After a leader turns around the performance of one of his direct reports, he and his coach explore how it happened. And how to make it stick. Core ideas in the episode: Workplaces improve when positive feedback is presentOur natural human negative bias is a barrier to giving positive feedback.Learn to notice when things go well.Tell people how they are helping solve the puzzle that is work.Research says the most effective feedback ratio is 4-to-1, positive to developmental. Positive...