After a leader turns around the performance of one of his direct reports, he and his coach explore how it happened. And how to make it stick. Core ideas in the episode: Workplaces improve when positive feedback is presentOur natural human negative bias is a barrier to giving positive feedback.Learn to notice when things go well.Tell people how they are helping solve the puzzle that is work.Research says the most effective feedback ratio is 4-to-1, positive to developmental. Positive...
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After a leader turns around the performance of one of his direct reports, he and his coach explore how it happened. And how to make it stick. Core ideas in the episode: Workplaces improve when positive feedback is presentOur natural human negative bias is a barrier to giving positive feedback.Learn to notice when things go well.Tell people how they are helping solve the puzzle that is work.Research says the most effective feedback ratio is 4-to-1, positive to developmental. Positive...
Tired of feeling like a fraud, a leader searches for help down different paths. She and her coach talk about how coaching is, and is not, like therapy.The leader in this episode wrestles with feelings of being a fraud. Tom talks about three resources to help manage that feeling:“The Executive Impostor” Episode #176 of “The Look & Sound of Leadership”Self-Esteem at Work by Nathaniel Branden & Warren BennisThe Confidence Code by Katty Kay and Claire ShipmanAdditional tools to supp...
The Look & Sound of Leadership
After a leader turns around the performance of one of his direct reports, he and his coach explore how it happened. And how to make it stick. Core ideas in the episode: Workplaces improve when positive feedback is presentOur natural human negative bias is a barrier to giving positive feedback.Learn to notice when things go well.Tell people how they are helping solve the puzzle that is work.Research says the most effective feedback ratio is 4-to-1, positive to developmental. Positive...
