Send us a text The first words after a mass casualty event can steady a community—or shake it further. We break down the opening press conferences following the Grand Blanc, Michigan church attack to show how leaders earn trust when stakes are highest: the county supervisor’s grounded empathy, a police chief balancing hard facts with community care, a seasoned Michigan State Police PIO orchestrating structure and boundaries, and the FBI’s clear, confident roadmap for the investigation. We wa...
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Send us a text The first words after a mass casualty event can steady a community—or shake it further. We break down the opening press conferences following the Grand Blanc, Michigan church attack to show how leaders earn trust when stakes are highest: the county supervisor’s grounded empathy, a police chief balancing hard facts with community care, a seasoned Michigan State Police PIO orchestrating structure and boundaries, and the FBI’s clear, confident roadmap for the investigation. We wa...
EP 60 The Hidden Patterns Behind Effective Crisis Communications with Jeff Hahn
The Leading in a Crisis Podcast
30 minutes
3 months ago
EP 60 The Hidden Patterns Behind Effective Crisis Communications with Jeff Hahn
Send us a text Behind every crisis response lies hidden patterns that determine success or failure. In this illuminating conversation, crisis communications expert Jeff Hahn pulls back the curtain on these patterns, sharing insights from his book "Breaking Bad News" and his decades of experience in the trenches of corporate crises. Drawing from his 15 years at Motorola handling everything from hazardous material spills to workplace violence, Hahn reveals how his fascination with crisis commu...
The Leading in a Crisis Podcast
Send us a text The first words after a mass casualty event can steady a community—or shake it further. We break down the opening press conferences following the Grand Blanc, Michigan church attack to show how leaders earn trust when stakes are highest: the county supervisor’s grounded empathy, a police chief balancing hard facts with community care, a seasoned Michigan State Police PIO orchestrating structure and boundaries, and the FBI’s clear, confident roadmap for the investigation. We wa...
