Send us a text A deadly crash at UPS’s Louisville hub put crisis leadership under a microscope—and the first 24 hours told a powerful story about timing, empathy, and restraint. We invited Michele Ehrhart, former VP of Global Communications at FedEx and author of Crisis Compass, to unpack how the early communications played out in this heartbreaking incident. We walk through the initial statements that landed within hours: awareness first, compassion next, and a clear handoff to the NT...
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Send us a text A deadly crash at UPS’s Louisville hub put crisis leadership under a microscope—and the first 24 hours told a powerful story about timing, empathy, and restraint. We invited Michele Ehrhart, former VP of Global Communications at FedEx and author of Crisis Compass, to unpack how the early communications played out in this heartbreaking incident. We walk through the initial statements that landed within hours: awareness first, compassion next, and a clear handoff to the NT...
EP 52 Are you crisis-ready in an age of influencers? With Janie Jordan
The Leading in a Crisis Podcast
24 minutes
7 months ago
EP 52 Are you crisis-ready in an age of influencers? With Janie Jordan
Send us a text The media landscape is undergoing a seismic shift, and crisis communications must evolve alongside it. Communications expert Janie Jordan joins us from Australia to explore how influencers and alternative media are reshaping political discourse and crisis management strategies. We dive into the Trump administration's controversial addition of influencers to White House press briefings and what it means for traditional media gatekeepers. As Janie observes, "We're at a dangerous...
The Leading in a Crisis Podcast
Send us a text A deadly crash at UPS’s Louisville hub put crisis leadership under a microscope—and the first 24 hours told a powerful story about timing, empathy, and restraint. We invited Michele Ehrhart, former VP of Global Communications at FedEx and author of Crisis Compass, to unpack how the early communications played out in this heartbreaking incident. We walk through the initial statements that landed within hours: awareness first, compassion next, and a clear handoff to the NT...
