In today’s episode, Massimo is joined by Shannon Flanagan. Over the course of her career, by design, she has chosen to grow through different types of roles in order to develop a well-rounded perspective of how to optimize the levers that propel organizations through: first and foremost people, and connecting the dots across strategy, process and technology.
She’s particularly passionate about how to open the aperture of what it means to empower a truly diverse and inclusive environment to enable realization of individual and organizational potential. One of the most important human needs is to feel included and a part of a community. Sadly, to date, most organizations have created environments that recruit and reward like thinking and experience. For visions and missions to be realized, diversity and inclusion must be a priority in action, resulting in better decision making and happier employees who pay that energy forward to customers, colleagues and the world around them.
Leading with authenticity, empathy, enthusiasm, pragmatism and integrity is the cornerstone of her approach. At the end of the day, we all want to feel valued, productive and proud of what we do – creating the conditions for that to actualize is what fuels her fire.
Highlights from today’s episode include:
Connect with Shannon:
www.linkedin.com/in/shannon-colquhoun-flanagan
To download my Conscious Communication Workbook to support you in turning toxic conflict into collaborative gold, please visit Massimobackus.com/workbook