Ever been handed “one more thing” and wondered whether pushing back would help you or haunt you? We dig into the real art of saying no at work—how to protect your bandwidth without damaging trust, and how to turn tense requests into clear decisions that move the right work forward. Along the way, we share the exact phrases that keep conversations calm, the questions that reveal hidden context, and the negotiation steps that map tradeoffs without sounding defensive. We start by separating cor...
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Ever been handed “one more thing” and wondered whether pushing back would help you or haunt you? We dig into the real art of saying no at work—how to protect your bandwidth without damaging trust, and how to turn tense requests into clear decisions that move the right work forward. Along the way, we share the exact phrases that keep conversations calm, the questions that reveal hidden context, and the negotiation steps that map tradeoffs without sounding defensive. We start by separating cor...
Scott and Tammy return from hiatus with exciting news—they've published a book called "Think" that addresses a pervasive modern problem: our collective habit of shallow thinking. Rather than suggesting people don't think at all, they observe that many of us operate with thinking "as deep as a parking lot puddle," functioning on autopilot and habitually hitting the easy button when faced with challenges. The conversation explores several revealing examples of this phenomenon. Tammy shares a t...
The Leadership Line
Ever been handed “one more thing” and wondered whether pushing back would help you or haunt you? We dig into the real art of saying no at work—how to protect your bandwidth without damaging trust, and how to turn tense requests into clear decisions that move the right work forward. Along the way, we share the exact phrases that keep conversations calm, the questions that reveal hidden context, and the negotiation steps that map tradeoffs without sounding defensive. We start by separating cor...