Hear from Kieran Draper, CEO of B4B Payments in the USA, as he reflects on the opportunities and challenges of entering new markets, what it takes to build teams with an international mindset, and where he sees the future of payments headed. With over 25 years of experience driving business and technology transformation across banking and capital markets, Kieran brings a global perspective shaped by leadership roles across the US, Europe and Asia. Since joining B4B Payments in 2019, he has be...
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Hear from Kieran Draper, CEO of B4B Payments in the USA, as he reflects on the opportunities and challenges of entering new markets, what it takes to build teams with an international mindset, and where he sees the future of payments headed. With over 25 years of experience driving business and technology transformation across banking and capital markets, Kieran brings a global perspective shaped by leadership roles across the US, Europe and Asia. Since joining B4B Payments in 2019, he has be...
Revolutionising Customer Experience with Conversational AI: Nikola Mrkšić, Co-Founder & CEO of PolyAI
The Leadership Learns Podcast
39 minutes
4 months ago
Revolutionising Customer Experience with Conversational AI: Nikola Mrkšić, Co-Founder & CEO of PolyAI
In this episode hear from Nikola Mrkšić, a pioneer in conversational AI and the driving force behind PolyAI, a London-based startup revolutionising conversational AI for customer support. As Co-Founder and CEO, Nikola and his co-founders started PolyAI in 2017 as a spinout from the University of Cambridge, where they developed state-of-the-art conversational AI technology. Their mission was to create AI-powered customer support agents that offer seamless, natural interactions. Und...
The Leadership Learns Podcast
Hear from Kieran Draper, CEO of B4B Payments in the USA, as he reflects on the opportunities and challenges of entering new markets, what it takes to build teams with an international mindset, and where he sees the future of payments headed. With over 25 years of experience driving business and technology transformation across banking and capital markets, Kieran brings a global perspective shaped by leadership roles across the US, Europe and Asia. Since joining B4B Payments in 2019, he has be...
