
In today's episode of the Leadership Lab we explore the concept of Servant Leadership. The concept was born in 1970, when a man named Robert K. Greenleaf—a management researcher who’d spent over 40 years at AT&T studying how organizations function—published an essay called The Servant as Leader. Greenleaf wrote, and I’ll quote him directly here, “The servant-leader is servant first… It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead.”