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The Leader To Leader Podcast with Mark Slemons
Mark Slemons
143 episodes
3 months ago
The Leader To Leader podcast is dedicated to helping leaders like you transform and thrive. We leverage practices and perspectives to help you, your team and your organization to deliver results no one expected. I draw from my experience in sales and marketing, leadership, international business, father, husband and friend providing you with tips, insights, and techniques that will propel you to the success you've envisioned and longed for - it's within your grasp!
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All content for The Leader To Leader Podcast with Mark Slemons is the property of Mark Slemons and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
The Leader To Leader podcast is dedicated to helping leaders like you transform and thrive. We leverage practices and perspectives to help you, your team and your organization to deliver results no one expected. I draw from my experience in sales and marketing, leadership, international business, father, husband and friend providing you with tips, insights, and techniques that will propel you to the success you've envisioned and longed for - it's within your grasp!
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Management
Business,
Careers,
Marketing
Episodes (20/143)
The Leader To Leader Podcast with Mark Slemons
LTL 144: Global Leadership Summit Takeaways Part Four







Nelson Mandela once said, “It always seems impossible until it’s done.” I know few people who embody that quote more than Bear Grylls. This is the fourth and final part of my key takeaways from the 2019 Global Leadership Summit.



I hope you have enjoyed listening to these episodes as much as I have enjoyed recording them! I’ve tried to keep them simple, short, and practical. My intent is always to make valuable use of your time. If it’s crap, you should shut it off and I should shut it down. Fortunately, there was a massive amount of content from the Global Leadership Summit.



Bear Grylls



If you don’t know who Bear Grylls is, let me give you an idea. A former member of the British Special Forces, Grylls has climbed Everest, crossed the Arctic Ocean in an inflatable boat and starred in his Emmy-nominated TV show Man Vs Wild (which became one of the most-watched programs on the planet with an estimated audience of 1.2 billion).



He also hosts NBC’s hit show Running Wild with Bear Grylls as well as groundbreaking series on National Geographic, Netflix and Amazon. He is a number one best-selling author and has sold over 15 million books. These include his autobiography Mud, Sweat and Tears, and this year a powerful new book on faith called: Soul Fuel.



Not As It Appears



If you know who Bear is, then you know him for all his successes. They are astounding. Just watch a single episode of Man vs. Wild and you’ll capture a glimpse of his incredible sense of survival. But Bear is more than the sum total of his many successes.



His humility is equally astounding. In my notes, I titled his session Learnings from the Valleys, Battles, and Struggles. I don’t recall if that was his title – but I suspect it was. Often, when we see the end result, we gloss over the difficult road one must travel to their destiny.



I knew Bear was British Special Forces. What I didn’t know was that he didn’t make the six-month cut. So, as you can imagine, he was gutted. Man, you don’t have to be special forces to feel the pain that happens when you fall short. Especially when you have spent massive time and energy to achieve an outcome that is alluding you.



More Failures Than Successes



As is often the case, his pain became his progress. So please, PLEASE, listen closely to what he said. Bear said he had far more failures than successes. What’s your response to failure? Because how you answer this question very well could determine your destiny. Failure is a part of your journey.



Because of this, Bear says that there are no shortcuts to your goals that avoid failure. Think about this for a moment. You will never experience fulfillment without hard work, but hard work is no guarantee that you will succeed. Harsh, but true.



Nothing More To Give



He said that your reaction to failure is important because life doesn’t always reward the brilliant or talented – and I would add that it doesn’t always reward your hard work. Just the opposite at times and you know what I mean if you have ever been kicked in the teeth for doing the right thing.



Bear was saying that during Special Forces training you literally encounter points where you have nothing more to give.
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5 years ago
13 minutes 34 seconds

The Leader To Leader Podcast with Mark Slemons
LTL 143: Global Leadership Summit Takeaways Part Three







As you probably already know, this is Part Three of a series on my key takeaways from the 2019 Global Leadership Summit. I said that I would follow up with a summary of the leadership tips that I picked up during the August event and man, there was a lot to try to summarize for you! My intent was to only share the most practical and applicable points – those things you could take and then put to use immediately.



Today’s episode captures my attention (and my heart!) just like it did almost five months ago during the Global Leadership Summit. I’ll do my best to convey these points with the same conviction that I felt when they were made to me. This is probably one of the most difficult because I have so much respect for his wisdom and insight.



A Global Leadership Summit Treasure



Patrick Lencioni is the author of eleven best-selling books. I hope you’ve heard of them and I hope they are on your shelf! The Five Dysfunctions of a Team should be read by every serious leader. And if you are looking for help with disengaged team members, take a look at The Truth About Employee Engagement.



Dedicated to providing organizations with ideas, products and services that improve teamwork, clarity and employee engagement, Pat’s leadership models serve a diverse base from Fortune 500 companies to professional sports organizations to churches. Let’s get to the content and fill your head with some great thoughts that are sure to provoke growth!



Too Many People Have Influence



Pat’s session starts with a comment that on the surface is rather humorous. But like all great jokes, there is more than a smidgen of truth in it. What he said was that a lot fewer people in the world should become a leader. Then he went on to say that a lot of people in the world have influence…and probably shouldn’t!



That candor is classic Lencioni and I find that frankness refreshing. At the same time, it can be disturbing because Pat isn’t talking to others…he’s talking to me! How often do we completely miss valuable content because we’re sitting there thinking “wow, this is great for (fill in the blank) to hear!” or “(fill in the blank) should really listen to this!”



Why Are You Leading?



That’s the point: Pat is asking you to evaluate what you have to offer others. What’s at the center of why you are leading? Don’t you think that’s an appropriate question for attendees of the global leadership summit…you know, a room full of leaders? He says there are only two reasons:



* To do whatever you need to do to serve the people you need to, or* For rewards like attention, status, or power



Can you answer that question for yourself right now? Why are you leading? It’s important to answer it honestly because if you don’t, you might be disappointed with your results…and you could disappoint others as well. If you are willing to serve others, to meet their needs, then your perspective shifts from what benefits you to what benefits others.



Think about how many responsibilities you have as a leader that will never be rewarded. If you are motivated by the reward, then your performance is going to diminish. How often have you thought that leadership is a sacrifice? I’m guilty – I’ve probably even said it in so many words...
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5 years ago
14 minutes 56 seconds

The Leader To Leader Podcast with Mark Slemons
LTL 142: Global Leadership Summit Takeaways Part Two







Back in August, I attended the 2019 Global Leadership Summit and I said that I would follow up with a summary of the leadership tips that I picked up during the event. While there was so much great content, I’m only able to pick my key takeaways and share them with you in a handful of shorter episodes over the next several weeks. Each episode contains tips that you can put to use immediately. This is Part Two.



The takeaways from this second episode come from Danielle Strickland. If you don’t know who Danielle is, she is a pastor, author, and justice advocate. Having spent 22 years as an officer in the Salvation Army, she is an Ambassador for Stop The Traffik. Her calling is to empower people to transform the world.



Leaders Don’t Just Survive Change



I’ve heard Danielle speak several times and she always brings a powerful principle. This session of the Global Leadership Summit was no different! She led with this: leaders don’t just survive change – they thrive in change.



Think about the difference. Imagine this: you run towards what others fear. If it causes the crowd to panic, you grab control. Can you recall a time when you stepped up or into what others had abandoned? In my opinion, change is often responsible for driving away those who are more comfortable managing than leading.



Your Life Is Like A Tree



There are so many analogies that others use to give us a different perspective on life. Danielle says that our life is a lot like a tree, specifically, it’s like a fruit tree. I’ve always liked this particular analogy because it requires examination.



I want to take a quick aside here. If you are a great leader, you understand the value of not just introspection, but also extrospection. They are important because they impact the point that Danielle is making. Do you regularly take time to think about you?



Introspection is understanding my emotions, circumstances, and cumulative knowledge. Extrospection would be knowing how this will impact my reaction (potential or actual) to events. As a result, you can think of the combination of these two factors as the reflection that allows you to evaluate why you do/feel what you do/feel. Furthermore, this enables you to see the proverbial writing on the wall and alter undesired behavior before it occurs.



Inspect Your Fruit



So, Danielle says that we must confront bad tasting fruit on our tree. She goes on to say that our actions produce the fruit. Fair enough. But where do the actions come from? Our values. Because our values are connected to our behavior, she says that we have to look at our roots to understand our values.



Where are the roots? Most of the time, they are hidden from view and underground. We have a tree in our front yard that is a little more than a year old. When they planted that tree, they put a post for support. But you don’t leave that post in the ground indefinitely, do you?! No! Why? Because if you do, the roots won’t go deep and allow the tree to not only grow, but to stand in adverse conditions.



Danielle describes our roots as deeply held beliefs that feed our tree. Now if you have bad fruit, what do you think that means? Obviously, you better take a look at your roots. What do you believe? Why do you believe that?



Similar to the point Danielle is making,
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5 years ago
10 minutes 26 seconds

The Leader To Leader Podcast with Mark Slemons
LTL 141: Global Leadership Summit Takeaways Part One







Back in August, I attended the 2019 Global Leadership Summit and I said that I would follow up with a summary of the leadership tips that I picked up during the event. While I’d love to share it all with you, I’m going to pick my key takeaways and share them in a handful of shorter episodes over the next several weeks. These will be tips that I believe you can put to use immediately. This is Part One.



The takeaways for this first episode come from Craig Groeschel. Craig is a pastor, podcaster, speaker, and New York Times bestselling author. He’s also the global champion for the Global Leadership Summit. This episode is dedicated to the value bombs he dropped during his opening session. So let’s get started!



Everyone Wins When The Leader Wins



Everyone wins when the leader gets better. So simple, and so true. Leaders make things happen and every leader must focus on making a way for those around them to improve. A rising tide lifts all ships. You will never regret investing in yourself or others. And PLEASE, stop waiting for someone else to invest in your growth. Take that responsibility for yourself.



Next, was a concept that will be hard to describe without you seeing what I’m talking about. Imagine a graph with QUALITY on the Y-axis (the vertical axis) and COST on the X-axis (the horizontal axis). Now, imagine starting in the left-hand corner of that graph and drawing 60% of a frown. So you start up and to the right, but it starts to slope back down to the right. This graphic represents diminishing returns. What it means is that initially, and early-on, your investment (think in terms of dollars or time) will produce movement up the QUALITY axis.



Diminishing Returns



Eventually though, you reach a point where continuing to invest will not only no longer improve the quality, but it actually reduces the quality! Think of it in terms of writing a blog post. Let’s say it takes you an hour to produce something half-way decent. After another hour, the quality of the content is good enough to publish on your website. If you spent another hour on it, you might be able to improve the quality by an additional 5%, but spending more time is only going to provide fractional increases in quality.



GETMO



Craig’s point is that our job as leaders is to understand where the inflection point is on the curve. In other words, where does the graph start to curve the wrong way (diminishing returns)? Often, we get to a point where further revision damages the quality rather than improving it. He uses a clever acronym that he calls GETMO as a reminder not to keep pushing towards diminishing returns. What does GETMO stand for you might ask?



* Good* Enough* To* Move* On



You’ve heard it before: perfection is often the enemy of progress. Maximize your investment and generate as much return as possible without going down the curve of diminishing returns.



Bend That Curve



I love this next thought: Craig asks us to consider how we can bend the curve up so that we obtain higher quality for the same cost. Think about the blog example again. After you’ve been practicing for a while with your writing, it’s likely that you can produce blog content that is of a higher quality for the same time investment. You have essentially bent the curve up. It’s powerful – you’re getting a higher retur...
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5 years ago
11 minutes 59 seconds

The Leader To Leader Podcast with Mark Slemons
LTL 140: Consistency Revisisted And The Difficulty Of Things Worthwhile







I know this happens to you at times. You hear something, and then you hear it multiple times and all of a sudden, you recognize that you need to sit up and pay attention! That happened to me recently. It started with a simple reminder: consistency is foundational to our effectiveness. But it didn’t end there – I heard it multiple times in a matter of a couple of days. I knew it was time that we revisited the topic of consistency together. And it wasn’t just consistency. It was connected to the difficulty of things worthwhile.



Consistency: Critical Trait For Great Leaders



Here’s my fear and I know it’s a bit irrational. My fear is that once I dedicate an episode or two to a specific topic, I fear that you might tire of hearing it again. Truly, I’ve got a special place in my heart for consistency. I know how important this trait is in great leaders.



I dedicated a couple of episodes to it: LTL 052: Why Consistency Is King and LTL 087: The 180-Degree Leader And The Power Of Consistency were released in 2018. Both more than a year ago.



But you heard me say recently that a message has to be repeated as many as nine times for it to take hold and make a difference. And I heard this point about consistency no less than four times 48 hours along with another critical point: John Maxwell recently said on his podcast that everything worthwhile is uphill. There are no shortcuts or easy paths to things we currently, or eventually will come to, cherish.



So, because this topic is super important, I’m going to spend a few minutes unloading a massive amount of value in a short period of time.



Don’t worry – all of this is in the show notes and you’ll be able to check it out on markslemons.com. Don’t try to write it down. Today, I want you to think about the words I’m saying. And then I want you to think about what it means to put them into practice in your life. I want you to visualize implementing what you are hearing/learning. Some of this is not new, but all of it will change your life if implemented.



Make Sure You Are Repeating Right Actions



First, what do you think of when I say consistency? You can be consistently bad at something and it will likely wreck your results. To clarify, doing the same thing over and over doesn’t produce great results when it’s the wrong thing over and over. Aristotle said, “…virtues are formed in man by his doing the right actions.” Our success is based on establishing a regular routine of practicing our habits…specifically, the good habits.



Eric Holtzclaw wrote an article for Inc. back in 2012 where he formed five rules around consistency. His first rule? Measure the results. Is what you’re doing consistently moving the needle?



Measure Results



Don’t judge it too early or too late. He recommends waiting for at least six months to evaluate the effectiveness of your habit. Sometimes it’s a matter of making simple changes versus a complex over...
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6 years ago
11 minutes 50 seconds

The Leader To Leader Podcast with Mark Slemons
LTL 139: A Controversy Regarding Forgiveness







Isn’t it awesome when you run into validation for a perspective unexpectedly, especially when it’s from an authority that you respect? As you know, I’m a proponent of not allowing others to control my future due to unforgiveness. Episodes 136 and 137 were dedicated to the issue of resentment and the problems it causes us as leaders when we don’t resolve it. It can sometimes lead to a controversy regarding forgiveness.



So I came across a post from someone who I admire greatly in the LinkedIn community. I always read his comments because he strikes me as well-balanced, genuine, with a high degree of integrity. His name is Mark A. Smith and he’s a speaker, writer, editor, and Sr VP of Sales at Frontpoint. He was commenting on a question that had been posted to Liz Ryan who is the Founder and CEO of Human Workplace, also an author.



So here’s the question posted to Liz:



Q. My ex-boss from two jobs ago sent me a connection invitation on LinkedIn, with a long note gushing about what a great coworker I was. Spare me. He was horrible to me. I quit without having another job. I guess he is job hunting. That’s the only reason he would reach out to me.



What should I do? I’m not going to connect to him. He did not apologize for or even acknowledge the brutal way he treated me.



Before I give you Liz’s response, I want you to put yourself in this person’s shoes. A horrible manager that drove you to quit your job seems to be “making nice” and wants to connect – no apology for the past. What would you do?



It’s easy to be overly simplistic because it didn’t happen to us. Maybe think about something painful that did happen to you. What if it was that person? Could you operate in forgiveness with them?



Frankly, Liz’s response surprised me. Here’s her answer:



A. Ghost him. You are not responsible for checking your LinkedIn inbox on anybody else’s timetable, or at all. Many if not most evil bosses have amnesia when they run into you years later. They remember what a great coworker you were, but forget what a snarling beast they were.



So Mark typically calls a spade a spade and doesn’t hide his feelings. Here’s what he said in a comment to Liz’s post:



This is atrocious advice. The strong act. The weak are acted upon. Forgiveness is the supreme act. Forgiving freely shows tremendous mental and emotional fortitude and takes away any power that negativity once had over you. Forgiveness is merciful to the offender and redeeming to the offended. He may not have known how brutal he was. If you are a powerful person, you won’t be afraid to tell him. Doing so maybe his chance to change, and that kind of change can have far-reaching implications in the lives of anyone he impacts. If he’s still a jerk, well, you tried. Your hands will be clean.



Years ago in the mortgage industry I had a truly terrible regional boss (my direct boss was terrific). He was condescending, added stress to my life, and never helped me once. A few years later, after the crash, he reached out to me.
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6 years ago
15 minutes 1 second

The Leader To Leader Podcast with Mark Slemons
LTL 138: The Value Of Humility And Momentum







Have you ever blown it? I knew it…you are! I tell people all the time that those who listen to my podcast are perfect – they don’t need me because they don’t struggle with human things! Ha! If only that were true. It’s hard to talk about being humble because media often represents humility as weakness.



Regardless of your political leanings or affections, have you ever seen a less humble man than President Trump? Actually, I have. To clarify, the world is littered with arrogant and unapologetic men and women.



Humility is strength. It’s the ability to admit when you’re wrong and to identify or admit your flaws or shortcomings. But taken to an unhealthy extreme, it can lead to shame. And we must avoid shame.



I’ve never been a fan of the saying “Shame on you.” And that’s because shame identifies with worthlessness or being unworthy. It’s due to how shame makes you feel. Shame makes you want to hide your face or run away. It’s feeling like the exposure will guarantee that no one will ever want anything to do with you again. Ever. So, is that how you want (or how you want others!) to feel?



People often contend with shame by attacking themselves or attacking others. And can you blame them? Have you seen how injured animals behave? I’m not saying people are animals but I am saying that feeling cornered and hurt, lashing out shouldn’t be unexpected. Similarly, you’ve heard the saying that hurt people hurt people. Shame built part of that foundation.



Who’s hurting in your world? Do you see them? Do you notice them? Are you connecting with them or do you avoid them? Each living, breathing human has inherent worth. Not just you and me, but all those we disagree with as well. Not just the ones that look like us or think like us, but even the ones who rub us the wrong way!



I guess what I’m asking you today is whether you can practice humility, laugh at your mistakes or yourself, deal with the embarrassing missteps we all make and prevent the slide into shame? As leaders, we get to set the example. It’s our job to show people how to lead with strength even when we’ve made mistakes.



Because humility isn’t only required when experiencing mistakes, I want to share with you a few examples of humility in action when experiencing success. Success isn’t always what it appears to be. Consequently, neither the journey or the amount of effort is accurately represented.



I heard Dave Ramsey say one time how misguided people are when assessing his success. During an EntreLeadership podcast episode, he described the mountain top of success as literally just standing on the top of all my failures. Dave said that he refused to let his failures bury him.



In spite of failure, you have to keep digging deeper to find, and hold onto, that determination that you will come out on top! But this is true for all successful people. We just don’t see it as clearly.



So, sometimes humility shows up when we acknowledge that our success isn’t at all how it appears to others. And it’s noteworthy to point out the possibility that this is not success at all! Have you heard the analogy of climbing the ladder of success only to find it was leaning against the wrong wall? Is it possible that because of success, you lost things that were far more valuable than the prize you were pursuing?...
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6 years ago
12 minutes 6 seconds

The Leader To Leader Podcast with Mark Slemons
LTL 137: Move Past Resentment To Take Control Of Your Future







I’m excited about today’s episode. Last week, in Episode 136, I talked about why leaders can’t afford the high cost of resentment. Well, today I’m going to show you how to move past resentment to take control of your future.



Initially, you might be wondering why this matters. It’s a reasonable question. Furthermore, it would appear that many people have used resentment as a form of motivation. Instead of getting past resentment, it seems that storing it up fueled their success.



Surprisingly, this doesn’t work out the way you might think. Imagine that one person who you have always sought approval from – the one who you looked up to, admired, or revered the most. The one who you dreamed of getting a “great job” or an “I’m proud of you” or an “I love you” and truly meant it when they said it.



Instead, that one told you that you would never amount to anything. That one crushed your spirit verbally, emotionally, and physically. That one not only made you feel worthless but also made sure to point out every single action you took that validated their assessment of you: worthless.



Listen to me: no amount of achievement, whatever that looks like to you, will remove the sting of those words. As a result, no amount of money, accolades, trophies, recognition, or publicity can make up for what you wanted to hear from that person. It’s because you are designed to be relational. The other stuff is secondary – I didn’t say it doesn’t matter; I’m saying that people matter and how they behave toward us matters.



Because no matter how much fuel you have to stoke the fire of performance and achievement, you are actually allowing someone else to control your future. And that fuel is inexhaustible. In other words, you will never reach a level of performance that you can look back and say, “There – now I know I’m valuable to you. Or “There, now I know you will love me.”



Why? Because you can’t control what someone else does, says, or thinks as a result of your actions. If that person that you can’t please dies tomorrow, are you done living because now you have no one to prove wrong? Of course not. What I’m advocating is that there’s a better way. But you will have to move past resentment to take back control of your future. So trust me, you have a future worth living!



So to break it down, I’m going to summarize parts of a brilliant post written 10 years ago by James J. Messina. The title of the post is Handling Resentment. If this doesn’t help you to move past resentment, then I want you to let me know.



First, what is it? How can we define resentment? We need to know what it looks like if we are going to move past resentment. Consider the following:



* harboring animosity against a person or group of people whom I feel has mistreated me* anger over a negative event earlier in life that I have not taken time to resolve* seething, aching, emotional turmoil I feel whenever a certain person is present or a past event comes up in discussion* feeling unjustly ...
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6 years ago
18 minutes 43 seconds

The Leader To Leader Podcast with Mark Slemons
LTL 136: Why Leaders Can’t Afford The High Cost Of Resentment







It’s usually not my intention to allow the introduction to direct the content for a podcast, but I felt like that needed to happen today. I want to share a couple of stories with you that are examples of why leaders can’t afford the high cost of resentment.



And while this might be a little longer than usual, I think it’s important because I want to give you an example of what I’m talking about. After a meeting this week, I wanted to grab a few mins at the gym before heading home. So, I jumped in the truck and headed toward the gym. At the intersection where the gym is located, there had been a serious accident. Several vehicles were on tow trucks and one of them facing the wrong direction toward oncoming traffic. So obviously it was significant.



Even as I’m telling you this, my heart goes out to the people who were involved. I don’t know if you’ve ever had an accident, but it’s a terrible feeling – especially if you caused it! There were people traumatized sitting on the sidewalk being attended to by emergency personnel. Shell-shocked is a good way to describe the scene with many tears. I don’t expect this was done on purpose and whether texting, running a light, or distracted by someone in the car, or a favorite song on the radio, it’s likely that someone regrets a moment of inattention to the most important thing we can do while driving: drive!



So I couldn’t reach the gym because they were redirecting traffic. I turned right, went up a couple of blocks, and made a u-turn. In the midst of all of this, I had not realized that there was also road construction happening right before that intersection as well.



So I make my u-turn and they have barriers set up to direct traffic into a single lane (it’s a three-lane road) while they are working on spot paving repairs for two of the lanes. There’s a break in the barriers so it looks like I can turn right out of this left-hand lane into the parking lot for the center where my gym is located.



So I pass some of the road construction equipment and cross through the break in the barrier ONLY TO REALIZE THAT THE ENTRANCE HAS FOUR CONES ACROSS IT PREVENTING ACCESS! Man, I’m in a mess now. I can’t get back out to the left lane I was in. There’s construction in front of me and behind me.



Additionally, there are two or three cars behind me trying to do the same thing I’m doing! At this point, I know that I made a big mistake. So I do the only thing I can. I get out of the truck and move two cones so I can enter the parking lot. I didn’t put the cones back because I knew the other couple of cars were coming in behind me.



By the way, did I mention how foolish I felt at this instant? Major OOPS! As I’m getting back into the truck, I see one of the road construction guys and I can see he’s pretty upset. I can’t hear him, but I see him on the bucket loader throwing his hands up in the air like “what the heck are you doing idiot?” So I yelled “Sorry!” and then pulled in and parked.



Now I could have left it there. But instead, I made the incredibly long walk back across the parking lot to the area where they were working. The cones were back in place (I suspect one of the crew took care of that). I saw the guy on the bucket loader and approached. I was able to explain that I didn’t realize the entrance was closed and offered my apology again....
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6 years ago
15 minutes 7 seconds

The Leader To Leader Podcast with Mark Slemons
LTL 135: Four Solid Principles Supporting Team Growth







In the previous episode, I was able to share some of the experiences that shape who I am. This isn’t Part Two of that discussion. Yet I recognize that I didn’t offer any explanation for how those unique aspects about me impact my approach to leadership. So, today is my opportunity to do that as I talk about four solid principles supporting team growth.



You likely already know some of this, especially long-time listeners of the podcast. As a result, you will have to resist the temptation to zone out. Stay engaged, because there is some significance here that I haven’t had an opportunity to share with you before.



Why Do This?



People will sometimes ask me why I do the podcast. You know that I’m passionate about leadership. I want you to be a great leader and I want to improve my leadership skills. So how do I do that?



Consequently, it’s not an accident. As with anything you value, you will certainly discover the need for intention and purpose. Like most of you, I had moments where I was profoundly impacted by a high-quality leader. You know the kind of leader I’m talking about. In short, they have all the great characteristics you and I look for in someone we want to follow.



As a result, our time with them not only makes a positive impact – it changes us. We realize that quality leadership isn’t magic, rather it’s purpose. And that’s why I’m here: to dispel myths and give you practical tips for leading well.



If You Leave It To Chance…



Because if you leave it to chance, then chances are it ain’t gonna happen! The worst thing that I can imagine, is you end up with a new leadership role and no mentor to guide you in that role. To clarify, a company doesn’t purposefully place you in a position to fail. People are busy. And that is precisely why you must not leave mentoring to chance.



If you are a leader, then you must find new and struggling leaders to come alongside. If you are a newly appointed leader, then you must search out those who have gone before you. Those who can give you the kind of guidance, advice, and encouragement, to keep you from repeating their mistakes.



All of us have an obligation to raise up the next generation of leaders. Because that team member has an opportunity to change the company, the customer, and the experience in a unique and impactful way. So how do you do this? It’s not five easy steps, but there are some useful tips that I want to share.



How Can I Make My Team Better?



First, John Maxwell says he starts each day by asking “How can I make my team better?” You don’t have to lead the team to ask this question. To clarify, you become a leader by acting like one. That means leading even when it’s not your title, responsibility, or position.



When I heard this, I remember thinking “Great, but I don’t have a team.” And in this moment, I recognized that we are a team. You and me. We form a team. How so? Well, we are engaged in the same work and activity of developing leadership ability! And this is the very definition of a team.



When I ask this question, “How can I make my team better?”, I promise you that I have you in mind as I answer it. Every day, whether looking at content or studying principles,
Show more...
6 years ago
13 minutes 42 seconds

The Leader To Leader Podcast with Mark Slemons
LTL 134: Distinctives And What Makes Us Different







I was listening to Ray Edwards recently where he was sharing on his podcast 10 Uncomfortable Truths About Me. As he, Sean, and Tiffany were getting ready to sign off, he said something that I loved. Some of the things he shared in that episode (#399 if you want to listen) were going to clearly separate his people from those who are not his people. He was talking about distinctives, calling attention to what makes you and me different.



Too often, we forget this principle. You aren’t meant to be a perfect fit with everyone you encounter. You know that I regularly refer to you as unique. There’s something special and different about you that won’t resonate with everyone you meet.



Being all things to all people doesn’t work – there’s a tribe, a group who gets you. Those are the ones you have to find and plugin with…deeply. You have to be okay with that. You have views, opinions, and interests that will separate as well as attract. These unique identifiers may even cause others to work against you. Don’t worry about separating yourself and identifying as different. This is how it should be.



What are your distinctives? Lean into them. They not only shape you, but they also pull in (or push out!) others as you find, build, and connect with your tribe. I think there are challenges with words like “tribe.” Sometimes it sounds exclusionary to me and the reality is you are excluding people when you are being honest about who you are because you and your message won’t connect with everyone you contact.



So here are some distinctives about me.



First, I’m a Christ-follower. I would hope that in every single thing I say and do, that you see or hear Jesus in it. Part of the danger of telling you this is that you assume I’m some kind of religious nut job. Some of you are already certain that I am. I’d like to think that I’m not religious at all and instead value a sincere relationship with Jesus. I mean this from the bottom of my heart, not preaching at you, Jesus has changed my life.



Second, I had a HUGE fascination with trucks when I was young. There were truck drivers on both sides of my family. I grew up shifting gears for my Uncle Wayne as he delivered fuel between Denver and Greeley, Colorado. And it consumed me. I was forever building trucks out of Legos and drawing them no matter how poor of an artist I was. When I drew them, they came to life for me. And trust me, if you have never been in the cab of a truck, it is an exhilarating experience.



The highlight of my young life was getting to go in the truck with my Uncle Larry and my cousin Larry Jr to Grand Island, Nebraska. That memory is only outdone by getting to ride in the truck with my hero, my cousin Doug Steinbecker, from Greeley, Colorado out to Portland, Oregon.



I was hooked. It ran in my blood. My Uncle Larry and Uncle Dale owned a very successful trucking company that they started in Greeley, Colorado called Steinbecker Brothers. They started with one truck, then two, then three. At one point, they had more than 300 trucks and 500 trailers.



I worked hard from the time I was young. I mowed lawns as a pre-teen and not only paid for my part of the equipment but also paid for the dirt bike that I bought with my own money.



When we moved to Greeley, I got my dream job! Working in the wash rack for my uncles at their trucking company. Literally,
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6 years ago
15 minutes 4 seconds

The Leader To Leader Podcast with Mark Slemons
LTL 133: Responding When Thrust Into The Unexpected







How many times have you said, “Wow, I didn’t see that coming!” or “That was completely unexpected!” Sometimes it’s good, but most often it’s not. Like you, I have my fair share of these surprise moments. But today, I want to offer some practical tips on how to respond when you are thrust into an unexpected circumstance.



Because of my line of work, I hear stories all the time about people who have found themselves in shock over a recent circumstance. Think about it, there are tons of examples:



* failing an important exam that will impact your career* experiencing divorce* receiving an unexpected bill that exceeds your emergency fund* losing a job* being notified of an audit by the IRS * experiencing the death of a spouse/friend/parent/child* finding your home or car broken into* having your home destroyed by a fire or natural disaster* losing significant savings over a bad investment* having to declare bankruptcy because your business failed



These are just a few examples of the things that seem to come up more frequently than any of us would like. Some of them are way more serious than others. By themselves, they are tragic and when you combine more than one, it can feel overwhelming – like you can’t go on. But you can. And that’s the most important thing for you to remember today: you can go on.



I was reminded of this recently when my son was telling me about what was happening where he works. The company had to make some very difficult decisions about how to continue operating. As you can guess, they were having to lay people off and an impact is felt by the families of several employees who were told that it was their last day.



Yes, it was unexpected. Not shocking maybe. An incident like this generally has some signals leading up to it that might indicate a problem on the horizon. But even if every one of the people in that company could say “Yep, we knew it was bound to happen!” that doesn’t make it easier when you are watching your friends, peers, coworkers, and even arch-nemesis leaving the office for the last time with a box in their hands containing several years of blood, sweat, and tears.



It actually was very emotional for me when he first told me about it. I felt like I was thrown right back into the feelings I experienced over different periods in my career. I have been the one delivering this kind of news and I have also been the one who was receiving it. Neither is better than the other.



Trust me, I’m not downplaying the significance of these events. It can be so painful. Like you, I can literally feel what that person feels who has just been told they don’t have a job here anymore or hearing that a close friend or relative has died. These unexpected events will tear a massive hole in your heart leaving you feeling scared, scarred, confused and alone.



And there were times I didn’t think I would make it through it. So this is a fantastic opportunity to talk about it. So I am. The first thing I want to remind you of when you find yourself facing the unexpected: you aren’t alone. You aren’t the only one who ever dealt with this. People much less capable than you survived. And you will too.



The second thing to remember is that emotions flow in cycles. I talked about this in more detail in Show more...
6 years ago
13 minutes 44 seconds

The Leader To Leader Podcast with Mark Slemons
LTL 132: Building People, Teams, and Processes with Micah Rowland Part Two







Welcome to Part Two of my conversation with Micah Rowland. Micah isn’t your everyday builder. As Chief Operating Officer of Fountain, he builds people, teams, and processes that have taken multiple companies from 50 to 300 people and beyond, and $5 million to $35 million in revenue.



After starting his career as a software engineer, Micah Rowland earned a Stanford MBA before switching tracks to management consultancy. This unusual path from engineering to business led him to roles with industry leaders, such as McKinsey & Company and Starbucks, where he worked in global strategy and brand management before gravitating toward startups in the SaaS space.



Over 17 years, Micah has worked with companies ranging in size from 30 employees to over 100,000 and multiple startups from Series A to Series D funding. Through this journey, he has learned how to solve problems in everything from leadership and organizational development to operations, strategy, and pricing.



With Fountain, the Series A-funded startup providing hiring automation software for today’s high-velocity service economy, Micah now helps to solve problems on a different scale. He credits being allowed to make mistakes and learn from them for sharpening his leadership, coaching, and human development skills. In fact, developing those skills has led him to discover what he most enjoys about his work — helping people grow both personally and professionally through the rewarding friendships he’s been able to build in the workplace.



Key Takeaways From Micah Rowland



* In a coaching relationship, the most important characteristic is teachability* You must be open to being told that you are wrong or that you need to modify your approach* It’s up to the coach to create an environment where the learner feels secure* The McKinsey model says we ALL have an obligation to dissent, to disagree and even create conflict when we aren’t aligned* Manage that conflict in a way that doesn’t allow the team to be torn apart by disagreement* Consequences for failure aren’t borne by a team member, they are borne by leadership* Fear is the number one inhibitor of creative thinking* Fear prevents an individual from taking initiative* An organization without creative and inventive thinkers won’t scale or be able to retain key talent* An investment is made with an expectation of return* When a leader provides personal or professional development for a team member, it’s a gift* A gift becomes a powerful motivator, especially when you see what others did for you* Make sure you aren’t treating human beings as objects* Leadership is about people and if you are going to be good at it, you have to care about people



Resources Mentioned In This Episode:



Fountain’s website



Follow Fountain on LinkedIn



Connect with Micah Rowland on LinkedIn



The Leader to Leader Podcast Episode 131: Building People, Teams,
Show more...
6 years ago
22 minutes 10 seconds

The Leader To Leader Podcast with Mark Slemons
LTL 131: Building People, Teams, and Processes with Micah Rowland Part One







Welcome to Part One of my conversation with Micah Rowland. Micah isn’t your everyday builder. As Chief Operating Officer of Fountain, he builds people, teams, and processes that have taken multiple companies from 50 to 300 people and beyond, and $5 million to $35 million in revenue.



After starting his career as a software engineer, Micah Rowland earned a Stanford MBA before switching tracks to management consultancy. This unusual path from engineering to business led him to roles with industry leaders, such as McKinsey & Company and Starbucks, where he worked in global strategy and brand management before gravitating toward startups in the SaaS space.



Over 17 years, Micah has worked with companies ranging in size from 30 employees to over 100,000 and multiple startups from Series A to Series D funding. Through this journey, he has learned how to solve problems in everything from leadership and organizational development to operations, strategy, and pricing.



With Fountain, the Series A-funded startup providing hiring automation software for today’s high-velocity service economy, Micah now helps to solve problems on a different scale. He credits being allowed to make mistakes and learn from them for sharpening his leadership, coaching, and human development skills. In fact, developing those skills has led him to discover what he most enjoys about his work — helping people grow both personally and professionally through the rewarding friendships he’s been able to build in the workplace.



Key Takeaways From Part One



* A clear understanding of why things are happening (curiosity) is necessary to correct and improve* Problem-solving in a startup is complicated by the fact that any particular problem may not belong to any single person or group* You have to learn to apply abstract knowledge to unfamiliar situations – it’s good to be stretched* Start by introducing team members to the idea that there is a process for problem-solving* McKinsey & Company Seven-Step Problem-Solving Process:* Define the problem* Disaggregate the problem to identify the key issues* Prioritize the most important/impactful issues* Formulate hypotheses to resolve each of the issues* Analyze to understand whether you can prove/disprove the hypotheses* Synthesize the results* Reach a recommendation* It’s an iterative process with stages 4-7 that refine the recommendation by reevaluating assumptions and improving analysis* The stages can be learned independently and there are tools supporting each of the steps* Once you have introduced a tool like an issue tree or logic tree, give team members a chance to practice with exercises on real-life business situations* The most powerful results come when you work side-by-side with an experienced leader who demonstrates the process* You multiply your capacity by apprenticing your team through complicated processes* Be laser-focused and precise on problem definition: what is in-scope and what is out-of-scope* Part of problem-solving is acknowledging that your depth of knowledge may inhibit further progress and other expertise is required* Deprioritization is just as powerful as prioritization and equally important to call out what you are NOT going to do as a part of this exercise



Resources Mentioned In This Episode:



Fountain’s website



Show more...
6 years ago
28 minutes 12 seconds

The Leader To Leader Podcast with Mark Slemons
LTL 130: The Labor Inspector







If you are in the U.S., you just celebrated the Labor Day weekend. Because I thought it was clever, I named this episode The Labor Inspector in honor of this most joyous occasion!



But it got me thinking about how infrequently we stop to measure the results of our actions. I’m guilty! Most of us are definitely busy and you all know that being busy is not equal to being productive. That’s never good; actually, it’s dangerous. Especially when you have been in a period of massive busyness with no time for evaluating the result. I’m going to come back to this point in a future episode, but for now, I want to focus on inspection.



Desirable Outcomes Or Dismal Results



This requires stopping for long enough to critically think about what you are doing. If it’s leading to desirable outcomes or dismal results, then the answer might be more obvious than when it appears to not really matter one way or the other. Here’s the challenge: with some tasks, you are too close to know whether what you are doing has potential. This is the single best reason I know of to have mentors and coaches.



Ahhhh, but if you are going to have a mentor or a coach, then you are going to have to check your ego at the door! It means being willing to be transparent and sometimes that’s not comfortable. To open ourselves for critique or judgment can be painful and embarrassing – especially if you thrive on the praise of others. I’m going to share a real-life example.



Recently, I had some feedback from a sales leader about my level of passion in a sales call. I feel like I’m passionate about what I believe in, passionate about the products I represent, convinced that we are providing tremendous value and service to our clients. It’s all good! How could I not be passionate about it, right?!



You Need A Shot Of Espresso Or Something!



And these were his words, you need to take a shot of espresso or whatever you have to do to amp yourself up – you are really thorough, but you have to bring more energy. He wasn’t saying that I needed to caffeine up, I was plenty awake. He was calling for intention and focus on my delivery. And being mindful of not just what I’m saying, but why and how I’m saying it was the goal.



If you know me, you know that I can talk. But that’s frequently a curse as much as it is a blessing! Get to it, get to the point, with efficiency and energy! I’m not talking Chris Farley “living in a van down by the river” energy – just energizing and causing others to feel it too!



So, I have to decide when someone is willing to provide that feedback, do I acknowledge that there’s room to improve? Or, do I simply dismiss it and say “No, I think it was fine the way I handled it.”



Seriously, think about the guy who reads the slide deck. Everyone is nodding off and he persists word by word, line by line, slide by slide. BORING! No one feels compelled to do anything but nap with a presentation like that. So here were two key lessons for me that I took away from this that I want to share with you:



Responding To Feedback



First, if he hadn’t said anything, I might not have noticed. I was in my groove, doing my groove thing. The same as you. you do your thing…mostly out of habit and almost on autopilot. Wake up! Change gears.
Show more...
6 years ago
11 minutes 57 seconds

The Leader To Leader Podcast with Mark Slemons
LTL 129: Your Past Makes You Human







After the snafu this past week of failing to release the previous episode, I got to thinking about other things I’ve done that were easier to hide. Some stuff is so embarrassing, it’s easy to understand why a human will hide it. Other things are so horrendous that we would be horrified if anyone ever discovered it. There’s a lot of it that is just plain stupid. But one thing is for certain: your past makes you human.



Can you imagine your dog thinking “I hope no one saw me dragging my butt across that new rug in the living room last week!” Note to self: make sure no one is in the room when I need a little cleanup. Or do you think your cat is hiding from embarrassment because you posted that video where he fell of the counter?



It’s a uniquely human characteristic. I’ve done some stupid stuff. And they are things you would never know about if I didn’t tell you here. I started doing stupid stuff at an early age: dirt clod wars anyone? Any BB gun infantrymen out there listening today? How about roof jumpers? You know who I’m talking to…especially if you had a trampoline.



One of my earlier moments of human brilliance was when I used my dad’s two-wheeler (moving dolly) to pry up one end of the concrete lid that covered our septic system. I really wanted to see what was in there. The problem is that I couldn’t manage to lift it off by myself. I was only a little guy, probably six or seven.



So, I got my sister Jodi to help. I pried up one side and had her put her hands under it so I could go pry up the other side and then we would discover what was under that lid! Unfortunately, her little four-year-old fingers couldn’t hold it either and she started screaming! So, I ran to get Dad to take it off her fingers.



Jodi always seemed to be in the wrong place at the wrong time with me. So here’s one for the record books and I’m praying my folks aren’t listening to this episode. My sister and I were pretty young and she had broken her leg skiing that winter. THAT was not my fault.



She had a spiral fracture from a binding that didn’t pop off when the ski was turning…and turning…and turning…ouch! It was the beginning of summer now and she was still in an ankle-to-hip cast. This becomes an important fact momentarily.



The entrance to our neighborhood was right off a very busy street on the north side of Denver. Our next-door neighbor lived on the corner next to that busy street. Because that street dropped over a hill just past the entrance to our neighborhood, her backyard was elevated several feet above the street surface.



It was dark. Our parents had company and what were a bored boy and his sister on crutches to do? You do things in the dark that you would never do during the day. Actually, you do things that you would never do again no matter what time of day it is! I’m pretty sure you have to be human to realize this.



Jodi and I went out of our backyard into the neighbor’s backyard. I swear, there was no malicious intent at this point…just tremendous opportunity. So as we are watching the cars go by, we are standing on some dirt…and rocks. Rocks. A badly behaving human’s best buddy. So I pick up a few of these little gems and do what you ...
Show more...
6 years ago
13 minutes 22 seconds

The Leader To Leader Podcast with Mark Slemons
LTL 128: Creating A Thriving Environment For Growth







Do you have a green thumb? Maybe you are a master gardener. You can make anything grow! If this isn’t you, you can probably think of someone you know who has a masterful touch with all things potted or planted. Whether soil prep, positioning for appropriate sunshine, or knowing exactly how much water is required, they make a thriving environment for growth.



Green Thumb For Growth



For others of us, it’s like art. You can’t draw a straight line, but comparatively, you could replicate the Mona Lisa before you could make a plant grow! It makes me laugh because I know there have been times when a little research might have been the difference in the survivability rate of a particular plant. And guess what? You can’t do the same things in Arizona as you do in Utah to grow a plant outside.



Ginger and I are definitely finding that out first hand! For instance, I love jalapenos. Ginger always planted a few in our garden when we lived in Utah. They were wonderful and would freeze well if I didn’t eat all of them. My dad, Larry Slemons, always had a variety of pepper plants at their home in Colorado and would also share keeping me well-stocked.



It started further back than that though. My mom’s sister, Aunt Shirley, and Uncle Bob, live in Stratford, Oklahoma. And my earliest memories of being at their place, were of Uncle Bob eating jalapenos with EVERYTHING. Literally, he ate them all the time.



Because I was introduced to them fairly early, I’ve always liked the hot/spicy side of food. Whether mexican, asian, indian, etc…, I like it with some kick. I don’t like hot just for the sake of it though. I enjoy it when it adds something to the food besides just burning your mouth! And jalapenos have always been my favorite. I like certain ghost pepper salsas and habanero peppers are good, but my default is generally jalapeno.



All Things Aren’t Equal



So what does this have to do with creating an environment for growth? Well, when we got to Arizona, we thought we would plant a jalapeno plant in a pot (we don’t have a garden here) and see if could produce some jalapenos. But the circumstances are considerably different.



You are probably a plant expert, but I didn’t realize that jalapenos do best when the temperature is between 65 and 80 degrees. Here in Arizona, that means winter. We’ve had summer temps this year as high as 116 degrees. A jalapeno will start to struggle to produce fruit when the temperature is above 90 degrees.



So, as you can guess, results will vary. While the soil and water requirements aren’t different based on the two locations, the temperature and penetrating sunlight is definitely a big difference. Even plants that love the heat and require full sun, like our lemon and grapefruit trees, can be damaged if you don’t guard against the unmitigated exposure to full sunshine in the heat of summer when the trees are young.



The Environment For Growth



If you don’t take the environment into account, whether subtle or major cultural differences, the growth that you might experience can be hampered. And it can be discouraging. On a personal level, you might have found that a change has inhibited your ability (or your team’s ability) to grow. There are few things worse than gardening without results.



Show more...
6 years ago
11 minutes 54 seconds

The Leader To Leader Podcast with Mark Slemons
LTL 127: Overcoming Your Pain To Step Into Your Greatness







I had the privilege of attending the Global Leadership Summit in August. I’ll be sharing some of my key learnings from that event in future episodes; however, attending the Summit reminded me of something I had seen back in May. It was so powerful that I want to share it with you today. Erwin McManus gave a presentation at the Global Leadership Summit in 2018. Boiled down, it led to the title of this episode. You must overcome your pain in order to step into your greatness.



If you don’t know who Erwin is, he’s a prolific author, cancer survivor, international speaker, and a pastor at MOSAIC church in Los Angeles. His latest books are The Way of the Warrior and The Last Arrow. Trust me when I say that he’s unlike any other man you know. For example, he embraces his uniqueness and he always speaks/writes in a way that uses story powerfully.



The Pain Of Average



His greatest fear growing up was that he would be average. Being raised in the shadow of a brother who seemed to excel at everything he touched, Erwin saw himself not as just average, but below average. And it wasn’t just Erwin who saw himself that way, his step-dad did his best to reinforce this with Erwin at every opportunity.



We have pithy sayings about how “sticks and stones may break my bones, but names will never hurt me.” Because of that saying, many grew up believing they shouldn’t allow a label to cause them pain. That what others say or think is somehow not a part of who we become. Unfortunately, we all know that isn’t true.



Succumbing To The Opinion Of Others



How others see us can have a direct impact on how we see ourselves. As a result, it’s a battle to overcome the pain of a label or a stereotype and the mental exertion is intense – no one can do it for you. There will be times when you want to succumb to the opinions of others. And that’s a problem because when you do, you hand control of your life to another.



Have you taken the Enneagram personality test? I’ve talked about it before and you can go back to Episode 022: Are You My Type? More Tools For Building Team Trust and listen to it to learn more about it. Anyway, on the Enneagram, I’m a Three, Achiever. And so what does that mean? Essentially, I’m success-oriented, adaptable, excelling, driven, and image-conscious.



Therefore, my most basic fear is being worthless. And, as a result, my second greatest fear would be someone thinking I’m worthless. Erwin’s point about fearing average was resonating with me. So these fears can lead me to unhealthy behaviors.



Unhealthy Behavior



For me, unhealthy means associating value with accomplishment. As if I would only be loved if I am extraordinary in some endeavor. There’s a constant pressure to be outstanding in whatever I do and that is not only intense – it’s draining.



There’s an underlying anxiety about personal value and expectation of myself that I always operate at maximum efficiency. At my worst, it’s easy to lose focus and fall into busywork. Here’s the strangest part of my behavior at home with Ginger.



Because my relationship with her is secure (we are both committed to Jesus, each other,
Show more...
6 years ago
16 minutes 22 seconds

The Leader To Leader Podcast with Mark Slemons
LTL 126: Excellence: We Are What We Repeatedly Do







As you know, this is the third episode in a series on excellence. If you missed the previous episodes, here are the links to Episode 124 and Episode 125. This is a fun series for me and hopefully, you find key learnings along the way. I am always looking for what I didn’t know previously and this episode is no exception. The title for this episode actually drops from a quote mistakenly attributed to Aristotle. “We are what we repeatedly do. Excellence, then, is not an act, but a habit.”



Unfortunately, he is not the one who originally came up with that clever quote. And while the words are not Aristotle’s, the thoughts certainly are his. So, in this wrap up of the topic, I will share a few helpful examples of his thoughts in practice. And just to clarify, the quote, is accurately attributed to Will Durant. He wrote those words in a book he titled “The Story of Philosophy.”



Aristotle and Will Durant



In it, he took a couple of different thoughts from Aristotle. The first is a quote which said,



“As it is not one swallow or a fine day that makes a spring, so it is not one day or a short time that makes a man blessed and happy.”Aristotle



I find those words compelling and want to hang onto the thought for a moment. A swallow or a fine day is not responsible for making the season. And it isn’t a day, or a moment, that is responsible for making a man blessed and happy. I would also argue that it isn’t a day or moment that makes a man cursed and miserable. Certainly, we often exaggerate the impact of a single moment, positively or negatively.



And the other quote speaking of virtues said,



These virtues are formed in man by his doing the actions…Aristotle



So Mr. Durant’s combination of the two phrases produced the now-famous quote misattributed to Aristotle where Will said,



We are what we repeatedly do. Excellence, then, is not an act, but a habit.Will Durant



The words communicate an important message to us who are trying to develop excellence. This isn’t a one-time event. Subsequently, excellence is formed in what we repeatedly do.



A Holistic Commitment To Quality



Robert Glazer from Acceleration Partners sends a weekly email that he calls Friday Forward. In a recent email, he describes excellence as a holistic commitment to quality. Additionally, he says that inherent in the principle of excellence is improvement. For instance, to emphasize this point, he uses an example of being an excellent horse and buggy repair shop…in 2019.



Can that really be considered excellence? On this point, he and I might disagree. Because if you have attended a parade recently, or at any point in your life, it’s likely you saw a horse and buggy. There are still cadres of enthusiasts who love buggies. If you have a reputation for being excellent at restoring buggies, is it possible that you have an audience to serve with your talents? I would say the answer is a qualified ‘Yes.’



That talent is not unlike those who restore cars or build...
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6 years ago
14 minutes 42 seconds

The Leader To Leader Podcast with Mark Slemons
LTL 125: Four Areas Of Focus To Increase Excellence







If you missed last week’s episode, we talked about what excellence looks like in leadership. And in an effort to increase our clarity, I’m going to spend some time in this episode looking at four areas where you can focus your effort to increase the presence of excellence in your life and work.



As a quick recap, here are some of the major points from last week’s episode:



* Excellence will cause you to stand out* Excellence will force you to narrow your focus* The risk with developing excellence is you slip into perfection* Excellence is a lifestyle, a commitment to a way of living* Doors open when you commit to excellence



Lory Hough wrote an article called Does It Have To Be So Complicated back in 2015 for the Harvard Graduate School of Education. One of the points she made in that article was that if you ask your own questions, you take greater ownership of your learning and deepen your comprehension. It leads to discoveries on your own rather than being dependent just on the supposed “experts.” And in the absence of obvious solutions to complicated challenges, the answer to complexity is sometimes to simplify.



A Student Just Like You



I am not an expert on excellence. I’m a student just like you. My job is to present thought-provoking information and content. Your job is to consider what I present, fact-check it for yourself, and then draw conclusions that help you to grow in your leadership competencies.



So as I focus on these four areas today, I’m including some great questions that you can ask yourself to measure your performance and pave a pathway to improvement. They aren’t substitutes for your own questions. I want you to come to your own conclusions, your own discoveries because you thought about it for a minute. Because you challenged yourself with a question which made you think. The questions I’m providing are simply meant to start the conversation. Are you ready?



Attitude isn’t everything



The first area is attitude. Attitude isn’t everything because if it was, our world would be in much worse shape than it is. Think of how many bad attitudes you encounter every day! Thankfully, our world doesn’t hinge on our ability to choose a good attitude each morning when we get out of bed! Now, attitude may not be everything, but I do believe it’s quite possibly the most important thing and I’ll venture that without a good attitude, excellence will forever elude you.



What do people say about your attitude? Do you have a reputation for being cross or grumpy? Are you egotistical and hard to get along with? Do others find you unapproachable? What would your customers say? Do they enjoy doing business with you? Do you always have to be right? Can you have a conversation without making others feel small?



Is your tendency to see things positively or negatively? Are you overly optimistic or weighed down with pessimism? You might think that you are bound to struggle for instance if you aren’t optimis...
Show more...
6 years ago
14 minutes 41 seconds

The Leader To Leader Podcast with Mark Slemons
The Leader To Leader podcast is dedicated to helping leaders like you transform and thrive. We leverage practices and perspectives to help you, your team and your organization to deliver results no one expected. I draw from my experience in sales and marketing, leadership, international business, father, husband and friend providing you with tips, insights, and techniques that will propel you to the success you've envisioned and longed for - it's within your grasp!