Joining us on the latest episode of The Launch Station is Lindsey Lane, VP, Customer Experience, Isometric Technologies.
Lindsey is a seasoned CS and CX expert who has consistently excelled in delighting customers across professional landscapes. Beginning with significant contributions to major consulting firms, she has played a pivotal role in large-scale projects and implementations. She now extends her expertise to early-stage startups.
At Isometric Technologies, Lindsey oversees all aspects of the customer journey post-sale, including implementation, customer success, and customer support. In this episode she shares her secrets to:
Deliver exceptional customer experiences from the very beginning
Get customers of varying maturity levels to achieve first value
Navigate the challenges that may arise with managing customer expectations
… and more. Tune in!
