#048 - Beyond Hello: Adventures in Customer Care, Then and Now

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The Know More Podcast

Zydii

56 episodes

2 days ago

This is a Zydii podcast. Zydii is an online learning platform with courses tailor-made for Africans, to help you improve all areas of your life. Like you, we understand how frustrating it feels to settle for less. You deserve to have the best career, a successful business, great friendships and a happy family. You have one life, nobody should have to live with unfulfilled dreams and ambitions. Our belief is that everyone deserves to live their best life. Everybody deserves to succeed. And we can all learn from our own people who have made it, so as to be able to KNOW MORE, DO MORE & BE MORE

Self-Improvement

Education

RSS

All content for The Know More Podcast is the property of Zydii and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Self-Improvement

Education

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#048 - Beyond Hello: Adventures in Customer Care, Then and Now - Jackie Wahome

The Know More Podcast

28 minutes 50 seconds

2 years ago

#048 - Beyond Hello: Adventures in Customer Care, Then and Now - Jackie Wahome

Today, we're honoured to have Jackie Wahome, a true customer service superstar, share her insights. With over 16 years in customer service, Jackie offers a unique perspective on its evolution. She'll take us through her journey, from the early days to the digital age, while also highlighting emerging trends that are reshaping customer care.

Join us as Jackie unveils her top tips and tricks for exceptional customer service. Whether you're new to the field or a seasoned pro, her actionable advice will elevate your game.

Don't miss this episode of "Beyond Hello: Adventures in Customer Care, Then and Now" for a blend of history, innovation, and practical wisdom from the remarkable Jackie Wahome.