#047 - Crafting Memorable Customer Experiences

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The Know More Podcast

Zydii

56 episodes

3 days ago

This is a Zydii podcast. Zydii is an online learning platform with courses tailor-made for Africans, to help you improve all areas of your life. Like you, we understand how frustrating it feels to settle for less. You deserve to have the best career, a successful business, great friendships and a happy family. You have one life, nobody should have to live with unfulfilled dreams and ambitions. Our belief is that everyone deserves to live their best life. Everybody deserves to succeed. And we can all learn from our own people who have made it, so as to be able to KNOW MORE, DO MORE & BE MORE

Self-Improvement

Education

RSS

All content for The Know More Podcast is the property of Zydii and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Self-Improvement

Education

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#047 - Crafting Memorable Customer Experiences - Rosebella Abok

The Know More Podcast

45 minutes 14 seconds

2 years ago

#047 - Crafting Memorable Customer Experiences - Rosebella Abok

Join us in this insightful podcast interview with Rosebella Abok, an award-winning Customer Experience professional with 14+ years of expertise. Discover how she revolutionized the African CX landscape, integrating technology and human-centred strategies to drive company-wide growth and customer obsession. Join us for this enlightening episode on customer experience, why it is different from customer service and how businesses "think" they are offering experience, where they fall short and where they can begin to create memorable experiences for their clients.