Kbbreview has been the leading B2B title for the independent kitchen and bathroom retail market for nearly 40 years and The kbbreview Podcast is a stand-out weekly show for this sector.
We cover national industry issues, shopfloor concerns, personal stories and expert views. This is an industry spread right across the UK and our podcast community hears directly from KBB retailers discussing their biggest issues. Whether the highly-engaged audience agrees, disagrees or empathises - hearing the real voices of peers is so important for knowing they’re not alone and are part of a wider industry.
Hosted on Acast. See acast.com/privacy for more information.
Kbbreview has been the leading B2B title for the independent kitchen and bathroom retail market for nearly 40 years and The kbbreview Podcast is a stand-out weekly show for this sector.
We cover national industry issues, shopfloor concerns, personal stories and expert views. This is an industry spread right across the UK and our podcast community hears directly from KBB retailers discussing their biggest issues. Whether the highly-engaged audience agrees, disagrees or empathises - hearing the real voices of peers is so important for knowing they’re not alone and are part of a wider industry.
Hosted on Acast. See acast.com/privacy for more information.
Welcome back to The kbbreview Podcast! Host Andy Davies is joined as always by Trevor, Scott, Liz Pantling-Jones, Nick Warrington and Justine Bullock and they're digging into one of the most frustrating challenges facing independent KBB retailers right now - getting customers to actually commit.
You’ve done the design work, nailed the presentation, and picked out the perfect products — but when it comes to signing on the dotted line the decision is delayed and delayed. So what’s really behind this growing hesitation? Are clients genuinely nervous about money, or just lost in a fog of indecision? And more importantly, what can you actually do to move them from “thinking about it” to “let’s do it”?
In this episode, we unpack the psychology behind customer procrastination and explore whether this signals a deeper shift in buyer confidence — or simply a need for sharper sales skills. How do you balance being a trusted designer with being a confident closer? Where’s the line between patience and persuasion?
It’s an honest, insightful, and occasionally heated discussion that every independent retailer will relate to.
Hosted on Acast. See acast.com/privacy for more information.
