Tired of quarterly business reviews that feel more like a chore than a value-add? You're not alone. This episode dives deep into why most QBRs are broken—and what to do about it—with expert guest James Ward from Clientshare.
💡 Key Insights:
- 88% of buyers say QBRs lack value and innovation
- QBRs have become bloated, ineffective "tick-box" exercises
- Insight, not just data, is what clients crave today
- Poor reviews hurt both supplier and client outcomes
- Less is more: streamline and focus to get real impact
✅ Action Steps:
- Start your QBR with your client's strategic goals—not data
- Cut the fluff: remove low-value slides and streamline content
- Link data to clear insights and recommended actions
- Use consistent templates and tools to save time
- Make your QBR a conversation, not a presentation
⚠️ Common Pitfalls:
- Overloading clients with 60+ slide decks of raw data
- Failing to offer insight or strategic recommendations
- Using outdated formats and manual PowerPoint reports
- Spending 9+ days prepping for a one-hour meeting
- Ignoring buyer frustrations with poor-quality materials
🎧 Ready to dive in? Listen now!
📝 Show notes available at https://tkcpodcast.com/056
🔗 Learn more about Clientshare https://www.myclientshare.com/
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