On this episode of the Jon & Marc Podcast, we sit down with Susan Barfield — founder of Case Works and EVP of Culture at Angeion Group — to talk about why culture is the ultimate growth strategy.
You’ll learn:
👉 If you run a law firm or lead a team, this conversation is packed with practical steps to build a culture that scales — and wins.
–––––– Contents of this video ––––––
00:00 Introduction to Building a Strong Culture
01:04 Measuring Culture Effectiveness
03:54 Impact of Positive Culture on Company Output
04:28 The Number One Culture Killer
07:25 Screening Candidates for Culture Fit
08:50 Implementing Effective One-on-Ones
11:47 Recognition and Reward Systems
20:36 Defining Core Values
26:11 Living Core Values
29:22 Engaging Remote Employees
33:07 Feedback and Transparency
39:17 Handling Employee Terminations
42:12 Culture Initiatives at Angeion Group
47:01 Virtual Events and Employee Engagement
49:43 Philanthropy and Final Thoughts