When someone gets emotional in conversation, it can be tough to know how to respond. In this episode, I share how to keep your cool without shutting them down or losing yourself in the moment. You’ll learn how to recognize your own physical reactions, ground yourself with simple reminders, and set healthy boundaries so you can stay steady—even when the other person isn’t. Thank you to our sponsors: Cozy Earth. Upgrade Your Every Day. Get 40% off at cozyearth.com/jefferson or use code JEFFERSON at check out. Monarch Money. 50% off your first year at https://monarchmoney.com/jefferson  BetterHelp. Click https://betterhelp.com/jeffersonfisher for a discount on your first month of therapy. Order my new book, The Next Conversation, or listen to the full audiobook today. Like what you hear? Don’t forget to subscribe and leave a 5-star review! Suggest a topic or ask a question for me to answer on the show!  Want a FREE communication tip each week? Click here to join my newsletter.  Join My School of Communication Watch my podcast on YouTube  Follow me on Instagram  Follow me on TikTokFollow me on LinkedIn Learn more about your ad choices. Visit megaphone.fm/adchoices