Someone says something that hits a nerve, and before you know it, you’re on the defensive.  Defensiveness is a normal reaction. But it can quickly escalate arguments and make things worse. Good news: there’s a better way to handle it. In this episode, I’m sharing 3 ways to stay calm and not get defensive—no matter how heated the conversation gets. These strategies will help you stay composed and avoid escalating the situation. So you can turn difficult conversations into productive ones.  Like what you hear? Don’t forget to subscribe and leave a 5-star review.  This episode is sponsored by Cozy Earth. Visit cozyearth.com/jefferson and use my exclusive 40% off code JEFFERSON to give the gift of luxury this holiday season. If you get a post purchase survey, say that you heard about Cozy Earth from The Jefferson Fisher Podcast! Pre-order my new book, The Next Conversation, today!  Suggest a topic or ask a question for me to answer on the show!  Want a FREE communication tip each week? Click here to join my newsletter.  Watch my podcast on YouTube  Follow me on Instagram  Follow me on LinkedIn Learn more about your ad choices. Visit megaphone.fm/adchoices