84: Why Helpdesk Could Be Killing Your Career

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The I.T. Career Podcast

The Bearded I.T. Dad - Dakota Snow

100 episodes

4 days ago

Empowering Your IT Career Journey – From the first step to success! With a passion for technology and a mission to uplift others, I’m here to guide you through the dynamic IT industry. Whether you're just starting or looking to advance, you’ve found a community dedicated to your growth. Advice & Insights: From Help Desk to Director of Network Operations in 3 years, I share strategies to fast-track your career. Expert Conversations: Gain exclusive insights from industry leaders. Let’s make IT happen! Sponsorship Inquiries: info@snowmediagroup.com

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84: Why Helpdesk Could Be Killing Your Career

The I.T. Career Podcast

59 minutes 33 seconds

3 months ago

84: Why Helpdesk Could Be Killing Your Career

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Feeling stuck on the helpdesk and unsure how to take the next step? In this conversation with Ronald Wong, formerly of ITProTV, we dive into why so many IT professionals get trapped in entry-level roles and the mindset shifts needed to break free.

Learn how to identify the right skills, leverage personal projects, and use tools like LinkedIn to stand out. Plus, we discuss whether certifications are helping or hurting your career. If you're ready to move beyond the helpdesk, this episode is packed with actionable advice!

Ronald Wong:

Linkedin: https://www.linkedin.com/in/theronniewong/