What does it take to be a skilled medical interpreter, and what do providers often misunderstand about the role?
In this episode of On Call, Linguava CEO David Brackett sits down with Spanish interpreter Ryan Popma for a real-world look into the everyday challenges and insights of healthcare interpreting.
Ryan shares:
What he wishes providers understood about the interpreting profession
How he prepares for unfamiliar or high-emotion appointments
Tips for staying neutral while still supporting patients
When advocacy is appropriate — and what it actually means
His own go-to resources for staying sharp in the field
Whether you're an interpreter, provider, or language access advocate, this episode offers practical tools and thoughtful reflections to help improve the way we serve patients.
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