In this episode, Katie welcomes back the Internal Comms Podcast’s MVP, founder and CEO of Dewpoint Communications Victoria Dew.
Back in 2022, Victoria featured on episode 61 of the podcast – our most popular yet, with 21,000 listens and counting. She returns three years later with the same incredible insights into our industry, an infectious enthusiasm for all things IC and a clear-minded view of our, at times, convoluted profession.
She also comes clutching her fascinating new report and, in this episode, Victoria and Katie discuss Connecting the frontline: Current trends, challenges, and strategic opportunities in workforce communication at length. It’s a report that addresses the successes and failures of organisations communicating with the 80% of workers who aren’t tied to a desk. And, as Victoria explains, it’s a ‘love letter to comms pros’.
They explore ‘cracking the frontline code’, the misconception that frontline workers aren’t particularly engaged, the AI-influenced changes coming down the line and a business-focused way of thinking about your comms function.
Tune in, enjoy and join the conversation – #TheICPodcast
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In this episode, Katie welcomes back the Internal Comms Podcast’s MVP, founder and CEO of Dewpoint Communications Victoria Dew.
Back in 2022, Victoria featured on episode 61 of the podcast – our most popular yet, with 21,000 listens and counting. She returns three years later with the same incredible insights into our industry, an infectious enthusiasm for all things IC and a clear-minded view of our, at times, convoluted profession.
She also comes clutching her fascinating new report and, in this episode, Victoria and Katie discuss Connecting the frontline: Current trends, challenges, and strategic opportunities in workforce communication at length. It’s a report that addresses the successes and failures of organisations communicating with the 80% of workers who aren’t tied to a desk. And, as Victoria explains, it’s a ‘love letter to comms pros’.
They explore ‘cracking the frontline code’, the misconception that frontline workers aren’t particularly engaged, the AI-influenced changes coming down the line and a business-focused way of thinking about your comms function.
Tune in, enjoy and join the conversation – #TheICPodcast
Episode 119 – The suite spot – Microsoft minus the mayhem
The Internal Comms Podcast
1 hour 9 minutes 37 seconds
5 months ago
Episode 119 – The suite spot – Microsoft minus the mayhem
If the platforms you use at work were built by Microsoft, this episode is essential listening.
Katie is joined by Alex Graves, Chief Visionary Officer at Silicon Reef — the people-first Microsoft experts — for a fast-paced, plain-speaking conversation on making technology work for people.
Alex shares practical strategies for rolling out new digital channels on a shoestring — including what corners you can cut, and the one you absolutely must not: discovery. He explains why Viva Engage is a philosophy, not just a platform, and how it can break down silos, surface expertise and build genuine communities.
Expect sharp insight on improving the often-fractured relationship between internal comms and IT, how to avoid information sprawl, and why early advocates, not all-staff rollouts, are the key to success.
Alex also reveals underused Microsoft features — from AI agents that act as personal researchers to the future potential of AI-generated daily podcasts summarising internal news based on individual interests.
Whether you're migrating from Workplace, refreshing your channel mix, or exploring Viva for the first time, this episode is packed with practical advice and fresh thinking.
Share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast. Thank you for listening.
The Internal Comms Podcast
In this episode, Katie welcomes back the Internal Comms Podcast’s MVP, founder and CEO of Dewpoint Communications Victoria Dew.
Back in 2022, Victoria featured on episode 61 of the podcast – our most popular yet, with 21,000 listens and counting. She returns three years later with the same incredible insights into our industry, an infectious enthusiasm for all things IC and a clear-minded view of our, at times, convoluted profession.
She also comes clutching her fascinating new report and, in this episode, Victoria and Katie discuss Connecting the frontline: Current trends, challenges, and strategic opportunities in workforce communication at length. It’s a report that addresses the successes and failures of organisations communicating with the 80% of workers who aren’t tied to a desk. And, as Victoria explains, it’s a ‘love letter to comms pros’.
They explore ‘cracking the frontline code’, the misconception that frontline workers aren’t particularly engaged, the AI-influenced changes coming down the line and a business-focused way of thinking about your comms function.
Tune in, enjoy and join the conversation – #TheICPodcast
