Colin talks to Thomas Sproston, the Managing Director of nit Ten Engineering and Westley Landowne Ltd, dedicated to occupational safety and helping business people solve complex problems. Thomas talks about the best ways of solving intricate problems, the value of the designer in ensuring safety and efficiency in complicated processes, and the importance of usability. KEY TAKEAWAYS Safety procedures and efficiency should be a part of the process as far back as the design process. It's essential to liaise with designers from the outset. When we try to get to the bottom of complex health and safety problems, we must always take a holistic, organised approach. We have to keep the client or the user at the heart of every part of the experience. Even simple factors such as doors and handles should always be made with the user in mind, and not necessarily the aesthetic. BEST MOMENTS 'We're starting to see people more comfortable in speaking up' 'You only really find out about things when people start using them' 'That usability is so important' VALUABLE RESOURCES The Interesting Health & Safety Podcast - https://podcasts.apple.com/vn/podcast/the-interesting-health-safety-podcast/id1467771449         Project Mollitiam - https://www.projectmollitiam.com        Thomas Sproston LinkedIn - https://www.linkedin.com/in/thomassproston/?originalSubdomain=uk ABOUT THE HOST Colin Nottage ‘Making health and safety as important as everything else we do.’ This is the belief that Colin is passionate about and through his consultancy Influential Management Group (IMG) is able to spread into industry. Colin works at a strategic level with company owners and board members. He helps business leaders establish and achieve their health and safety ambitions. He has developed a number of leading competency improvement programmes that are delivered across industry and his strengths are his ability to take a practical approach to problem-solving and being able to liaise at all levels within an organisation. Colin also runs a company that vets contractors online and a network that develops and support H&S consultancies to become better businesses. Colin chairs the Construction Dust Partnership, an industry collaboration directly involving many organisations, including the Health and Safety Executive. He is a Post Graduate Tutor at Strathclyde University and a highly sought-after health and safety speaker and trainer. He has a Post Graduate Certificate in Safety and Risk management, an engineering degree and is a Chartered Member of the Institution of Occupational Safety and Health (IOSH).