Watch this episode on YouTube In this episode of The Intangible Brand, Jerry and guest host Jill Davis sit down with Eddie Staley, Chief Innovation Officer, and Kristen Herndon, Director of Client Experience at WithersRavenel, an employee-owned engineering and consulting firm built around the idea that when employees think and act like owners, clients feel the difference. Eddie and Kristen share how WithersRavenel connects culture, innovation, and client experience to deliver measurable impac...
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Watch this episode on YouTube In this episode of The Intangible Brand, Jerry and guest host Jill Davis sit down with Eddie Staley, Chief Innovation Officer, and Kristen Herndon, Director of Client Experience at WithersRavenel, an employee-owned engineering and consulting firm built around the idea that when employees think and act like owners, clients feel the difference. Eddie and Kristen share how WithersRavenel connects culture, innovation, and client experience to deliver measurable impac...
Ep 1 – Meet the Architect of Experience | Carl Winstead
The Intangible Brand
24 minutes
3 months ago
Ep 1 – Meet the Architect of Experience | Carl Winstead
Welcome to the premiere episode of The Intangible Brand—a podcast exploring how internal culture and employee experience shape the brands people trust, remember, and return to. We’re starting with co-host Carl Winstead, Partner and Chief Experience Officer at Cline Design Associates. With a background in architecture and a passion for experience design, Carl has dedicated his career to shaping not just spaces, but how people experience professional service firms from the inside out. In this e...
The Intangible Brand
Watch this episode on YouTube In this episode of The Intangible Brand, Jerry and guest host Jill Davis sit down with Eddie Staley, Chief Innovation Officer, and Kristen Herndon, Director of Client Experience at WithersRavenel, an employee-owned engineering and consulting firm built around the idea that when employees think and act like owners, clients feel the difference. Eddie and Kristen share how WithersRavenel connects culture, innovation, and client experience to deliver measurable impac...
