The decade 2020-2030 will see billions invested in new ways of doing insurance. This show gives you the inside track to hear what top CEOs have to say about why they started a new company, how they managed through product development, talent attraction, raising capital and managing stakeholders, and their personal outlook on how the market is developing.
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The decade 2020-2030 will see billions invested in new ways of doing insurance. This show gives you the inside track to hear what top CEOs have to say about why they started a new company, how they managed through product development, talent attraction, raising capital and managing stakeholders, and their personal outlook on how the market is developing.
ITC Special Part 1A - Transforming Insurance Processes: From Inefficiency to Innovation with Carl Ziadé
The Insurtech Leadership Podcast
31 minutes 13 seconds
11 months ago
ITC Special Part 1A - Transforming Insurance Processes: From Inefficiency to Innovation with Carl Ziadé
How can automation address the insurance industry’s biggest operational burdens? This episode features Carl Ziadé, Co-Founder of Gaya, discussing how his company tackles inefficiencies like data entry while maintaining the human element in automated processes.
Carl shares Gaya’s innovative approach to leveraging APIs and agent input to create scalable, user-friendly solutions.
Key Insights:
Addressing operational inefficiencies through sustainable automation.
Importance of integrating technology with existing workflows.
The role of AI in improving customer service operations.
Featured Conversations:
[02:33] Journey from Stanford Business School to insurance automation.
[05:38] Solving the industry’s biggest pain points with “super copy, super paste.”
[28:53] Maintaining the human element in automated processes.
Notable Quote: "Data entry is the single biggest pain point this industry is struggling with... We need to get out of it." – Carl Ziadé
Resources:
Gaya: com
LinkedIn: Carl Ziadé
Learn how Gaya is streamlining insurance processes through innovation. Don’t forget to subscribe for future episodes.
The Insurtech Leadership Podcast
The decade 2020-2030 will see billions invested in new ways of doing insurance. This show gives you the inside track to hear what top CEOs have to say about why they started a new company, how they managed through product development, talent attraction, raising capital and managing stakeholders, and their personal outlook on how the market is developing.
