Welcome to the Insurance Innovators Podcast, where we’re bringing you a series of exclusive interviews recorded on-site at our Insurance Innovators events in London, Copenhagen and Nashville.
Over the course of the series, our superstar speakers will be sharing insights on everything from claims inflation to the insurance of automated vehicles. Stay tuned – we’re bringing the future of insurance directly to you!
Hosted on Acast. See acast.com/privacy for more information.
Welcome to the Insurance Innovators Podcast, where we’re bringing you a series of exclusive interviews recorded on-site at our Insurance Innovators events in London, Copenhagen and Nashville.
Over the course of the series, our superstar speakers will be sharing insights on everything from claims inflation to the insurance of automated vehicles. Stay tuned – we’re bringing the future of insurance directly to you!
Hosted on Acast. See acast.com/privacy for more information.
From the rise of straight-through processing to the rise of ChatGPT, it is clear that AI has the potential to revolutionise the insurance value chain, from underwriting to claims. That being said, some are concerned that the increased of AI will damage insurance by stripping away the essential qualities that make us human, such as empathy and emotional intelligence.
At our Insurance Innovators: Fraud & Claims event, I sat down with Niamh McConville (Head of Claims Operations, Generali) to unpack the role that AI and automation will play in claims and fraud departments as we move into the future. Listen to our podcast below to hear Niamh’s insights on:
Hosted on Acast. See acast.com/privacy for more information.