As a first time manager you might think that you're now in the loop you get to know what's really going on and you can work better as a result. So what happens then when your team, exclude you and your management team exclude you, how do you work well now? The assumption that being a manager or team leader means you now have more say and control comes as a shock to most - like it did for me- and so what do you do to navigate it. In this episode I tell you what not to do, what to do and why- Being a manager isn't always easy, but knowing the plays and the strategies of others really helps.