In this episode of The Inflow Experience Podcast, host Austin Culp sits down with Nikola Mrksic, CEO and co-founder of Poly AI. They dive into the future of AI in customer service, exploring how Poly AI’s innovative voice assistants are transforming the industry by enhancing customer experiences and reducing frustration with traditional IVR systems. Nikola shares insights on the evolution of AI, the limitations of current technologies, and how Poly AI is leading the charge in developing sophi...
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In this episode of The Inflow Experience Podcast, host Austin Culp sits down with Nikola Mrksic, CEO and co-founder of Poly AI. They dive into the future of AI in customer service, exploring how Poly AI’s innovative voice assistants are transforming the industry by enhancing customer experiences and reducing frustration with traditional IVR systems. Nikola shares insights on the evolution of AI, the limitations of current technologies, and how Poly AI is leading the charge in developing sophi...
Our guest today is Benjamin Gleitzman, CTO & Co-Founder at Replicant, a conversational AI platform founded on the belief that machines are ready to have useful, complex conversations that will transform the way they interact with the world. We talk to Benjamin about the role Replicant plays in the market, common myths about contact center automation, and making technology inclusive and equitable for everyone.
The Inflow Experience Podcast
In this episode of The Inflow Experience Podcast, host Austin Culp sits down with Nikola Mrksic, CEO and co-founder of Poly AI. They dive into the future of AI in customer service, exploring how Poly AI’s innovative voice assistants are transforming the industry by enhancing customer experiences and reducing frustration with traditional IVR systems. Nikola shares insights on the evolution of AI, the limitations of current technologies, and how Poly AI is leading the charge in developing sophi...
