The Impact Room - Conversations That Shape Exceptional Leadership
Douglas Jackson
79 episodes
1 week ago
The Impact Room by Douglas Jackson, where conversations shape exceptional leadership.
Are you a business leader, founder, or aspiring executive looking to make a real impact?
Welcome to The Impact Room, where the most curious and courageous leaders share how they’re reshaping the world of work, leadership, and customer experience.
where exceptional, diverse, and impactful leaders share the stories and strategies shaping the future of business.
Each episode explores real experiences from CEOs, COOs, and Chief Customer Officers, senior leaders and customer-centric leaders driving transformation, growth, and purpose.
Brought to you by Douglas Jackson, specialists in executive search for growth focused, customer and people-led organisations.
All content for The Impact Room - Conversations That Shape Exceptional Leadership is the property of Douglas Jackson and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
The Impact Room by Douglas Jackson, where conversations shape exceptional leadership.
Are you a business leader, founder, or aspiring executive looking to make a real impact?
Welcome to The Impact Room, where the most curious and courageous leaders share how they’re reshaping the world of work, leadership, and customer experience.
where exceptional, diverse, and impactful leaders share the stories and strategies shaping the future of business.
Each episode explores real experiences from CEOs, COOs, and Chief Customer Officers, senior leaders and customer-centric leaders driving transformation, growth, and purpose.
Brought to you by Douglas Jackson, specialists in executive search for growth focused, customer and people-led organisations.
Sandra Thompson The Emotional Intelligence and Empathy Expert - Find Out More About This Critical Skill That Will Elevate Your Relationships, Leadership, EX, CX and Business Profits
The Impact Room - Conversations That Shape Exceptional Leadership
46 minutes
5 months ago
Sandra Thompson The Emotional Intelligence and Empathy Expert - Find Out More About This Critical Skill That Will Elevate Your Relationships, Leadership, EX, CX and Business Profits
Sandra Thompson: The Power of Emotional Intelligence in Leadership and Business
In this episode of The Impact Room, Michelle Ansell speaks with Sandra Thompson, founder of EI Evolution, TEDx speaker, and the UK’s first certified Goleman Emotional Intelligence Coach. Sandra is the Author of the inspired Shine Bright The EQ Journal and the Emotiontional Intelligence Pawdcast which features humans and their four legged friends and stories. Sandra unpacks the transformative power of emotional intelligence (EI) in leadership, exploring how it fosters trust, resilience, and meaningful connections in the workplace.
Sandra shares practical strategies for building EI, including journaling, practicing gratitude, and creating psychological safety within teams. She explains how leaders can use EI to improve both customer and employee experiences, leading to stronger engagement and better business outcomes.
Highlight Quote from Sandra Thompson:"Emotional intelligence isn’t just a leadership tool—it’s a life tool that helps us connect authentically, adapt effectively, and inspire others to thrive."
Top Tips You’ll Learn in This Episode:
Why self-awareness is the cornerstone of emotional intelligence and how to build it.
How to cultivate psychological safety to empower your team.
Using EI to create exceptional customer and employee experiences.
Practical habits like gratitude journaling to develop resilience and focus.
Whether you’re a leader, a manager, or simply curious about the role of emotions in business success, this episode provides actionable insights to help you lead with empathy and authenticity.
🎧 Tune in now and subscribe for more expert conversations!
#EmotionalIntelligence #LeadershipDevelopment #CustomerExperience #PsychologicalSafety #SandraThompson #TheImpactRoom
Learn more from Sandra.
https://www.eievolution.com/
Connect with Sandra here
https://www.linkedin.com/in/cxeisandra/
The Shine Bright EQ Journal
https://eievolution.etsy.com
The Emotional Intelligence Pawdcast Episode with Michelle, Digger, Dozer and Atos
https://youtu.be/ZFXuQGyWNb8?si=-biPv8rURSdnkSyZ
The Emotional Intelligence Pawdcast Channel
https://youtube.com/@theeipawdcast?si=W3Ror1rAe7hExkhd
The Impact Room is bought to you from Douglas Jackson Executive Search Firm who help you hire more impactful, diverse leaders who stay for longer and are more successful.
www.douglas-jackson.com
The Impact Room - Conversations That Shape Exceptional Leadership
The Impact Room by Douglas Jackson, where conversations shape exceptional leadership.
Are you a business leader, founder, or aspiring executive looking to make a real impact?
Welcome to The Impact Room, where the most curious and courageous leaders share how they’re reshaping the world of work, leadership, and customer experience.
where exceptional, diverse, and impactful leaders share the stories and strategies shaping the future of business.
Each episode explores real experiences from CEOs, COOs, and Chief Customer Officers, senior leaders and customer-centric leaders driving transformation, growth, and purpose.
Brought to you by Douglas Jackson, specialists in executive search for growth focused, customer and people-led organisations.
