Welcome to the Identity Jedi Show! In this captivating episode, hosts David and Sameer engage with industry leaders to explore the multi-faceted world of identity and access management (IAM). Special guests include Mohan Gajula from Duck Creek Technologies and delve into the transformative trends and strategies in identity management. From Okta's expansion into IGA and PAM to decade-spanning career lessons, our guests share their journeys and critical insights on selecting the right IAM solutions, overcoming directory infrastructure challenges, and maximizing business efficiency through well-implemented IAM strategies. We also discuss practical advice for new managers, upcoming events like Identiverse, and the importance of community engagement. Whether you're new or seasoned in the IAM space, this episode is packed with valuable information and actionable advice. Don't miss out on this deep dive into identity, security, and the passion that drives the industry forward! Like, rate, and subscribe to the Identity Jedi Show for more insightful episodes. Newsletter: www.theidentityjedi.com Identity Jedi University: https://www.iamdavidlee.com/identity-jedi-mastery-program 00:00 Introduction and Welcome 02:46 Guest Introduction and Background 05:03 Discussion on Identity and Access Management 07:16 Product Selection and Implementation 14:49 Challenges and Successes in IAM 19:18 Learning from Mistakes 19:49 The IAM Directory Disaster 21:45 The Importance of Identity in Business 23:11 Justifying Business Value 25:08 Phase One Implementation 33:36 Advice for New Identity Managers 35:10 Upcoming Events and Final Thoughts