In this episode of the ICODR podcast Ian speaks with Keri Morris and Isobel Egerton about ODR for Domain Name Disputes. Keri Morris is ODR Establishment Project Manager at the Domain Names Commission. She joined the Domain Name Commission [DNC] in July 2021 to help set up the Online Dispute Resolution programme. She is a mediator who strongly believes in helping people resolve their own disputes.  She is a Fellow (Mediation) of the Chartered Institute of Arbitrators UK and of the Arbitrators’ and Mediators' Institute of New Zealand. A highly experienced Family Dispute Resolution Provider, Keri was instrumental in leading the FDR services for New Zealand’s service provider for many years.  She is a trained CINERGY© conflict coach and a keen writer on all things dispute resolution - some of you will have seen her articles on the mediate.com site.Isobel Egerton is the Domain Name Policy lead at InternetNZ. Isobel was Interim Domain Name Commissioner in 2022 and has expertise in the regulation, management and control of domain names. Prior to joining the domain name industry, Isobel practised law for over 20 years, most recently as legal counsel for New Zealand Police and has significant experience in managing legal risk and a passion for consumer protection.